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Appendices
126
Troubleshooting
Ifyouexperienceproblems,pleaseseetherelevant
itemandtaketheappropriatemeasures.
Power supply
Power does not turn on
IstheACadapterconnectedtoanoutlet?→ p.15
Power turns off
CouldtheAutoPower‐Offfunctionbeenabled?→ p.16
Display
The power is turned on, but nothing is shown
on the display. The KROME functions normal-
ly when you play the keyboard or perform
other procedures.
AccesstheGlobalmodemenu“DisplaySetup”(Global
P0:BasicSetup),anduse“Brightness”toadjustthe
contrastofthedisplay.→ PG p.216
The power is turned on, but the display does
not work normally, or an error message is dis-
played. There is no sound when you play the
keyboard, and the KROME does not function
normally.
Thistypeofproblemmayoccurifadatawriting
operationtointernalmemorywasnotcompleted
correctly,forexample,ifthepoweroftheKROMEwas
turnedoffwhileaprogramorotherdatawasbeing
written.Ifthisoccurs,usethefollowingprocedureto
initializetheKROME’sinternalmemory.
1. Turnoffthepower.
2. InitializetheKROME.Whileholdingdownthe
EXITbuttonandthePAG
Ebuttonlocatedbeside
it,turnonthepoweroftheKROME.
TheKROMEwillbeinitialized,anddatawillbe
writtenintointernalmemory.Whilethedatais
beingwritten,thedisplaywillindicate“Nowwrit‐
ingintointernalmemory.”
Afterinitialization,alluserdatawillbeempty,and
youwillneedtore‐
loadthepreloaddata.Execute
theGlobalmodemenucommandLoadPreload/
DemoDatatoloadthedata.→ p.125
Operations in the display don’t work, the po-
sition has drifted, the response is poor
OntheGlobalP0:BasicSetuppage,usetheTouch
PanelCalibrationmenucommandtoadjustthetouch
panelresponse.→ PG p.217
Inordertoperformthecalibrationoptimally,usea
styluspentoaccuratelypressthecenterofthesymbol
(calibrationtarget)thatappearsinthecornerofthe
display.
Note: Ifyouareunabletoselectcommandsfromthe
menu,dothefollowing:
1. PresstheGLOBALbutton(lit).
2. PresstheEXITbuttonseveraltimes.
3. HolddowntheENTERbuttonandpress4onthe
numerickeypad.
TheTouchPanelCalibrationpagewillappear.Follow
theon‐screeninstructionstore‐calibratethetouch
panel.
Can’t switch modes or pages
Ifyou’redoinganyofthefollowing,youmaynotbe
abletochangemodesorswitchtoadifferentpage:
•Recordingorplayingbackasongorpattern.
Alternatively,couldtheKROMEbeinthepaused
PAUSE()orrecord‐readycondition?
CouldsomethingbepressingtheTouchViewdisplay?
Couldarealtimecontrolpopuporsimilarmessagebe
displayed?
• Disabling“Animat
ion,”“ValueEditPop‐up,”
“REALTIMECONTROLSPop‐up”(GlobalP0:
BasicSetup–SystemPreferences)willimprovethe
responsetimeandperformance.
In Combination, or Sequencer modes, you
can’t edit the value of Timbre/Track parame-
ters such as MIDI Channel or Status
Someparameterscan’tbeeditedwhilenotesare
playing,eitherlocallyorfromMIDI.Ifthedamper
pedalishelddown,orifitscalibrationisincorrect,
notesmaybesustainingeveniftheyaren’taudible.
•Areyouusingadamperpedalwithapolaritythat
doesnotmatchtheDamperPolaritysetting(Global
P2:Controllers–FootControllers)?→ p.18
•Insomecases,thisproblemcanbesolvedbe
executingthemenucommandHalfDamper
Calibration(GlobalP0:BasicSetup).→ PG p.217
No beep sounds when you touch the display
ChecktheBeepEnablecheckbox(GlobalP0:Basic
Setup–SystemPreferences).→ p.110
Audio output
No sound
Areconnectionsmadecorrectlytoyouramp,mixer,or
headphones?→ p.17
Istheconnectedampormixerpowered‐on,andisits
volumeraised?
IsLocalControlturnedon?
•InGlobalP1:MIDI,checktheLocalControlOn
checkbox.→ PG p.198
CouldtheVOLUMEknobbeturnedallthewaytothe
left?→ p.1
IstheMasterVolumeassignedtoFootPedalAssign,
andisthatpedalvol
umelowered?→ p.19
Couldtheprogrambemuted?→ p.27
Ifaspecifictimbredoesn’tsoundinCombination
mode,isitsPlay/MutebuttonsettoPlay?