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Owner’s Manual
Owner’s Manual
• It often helps to plug all the audio equipment
into the same AC circuit so they share a common
ground.
Recording to FireWire
• If you are recording vinyl music to your computer,
and the level seems low, set the FW out switch
[7] in the out position, so the FireWire outputs
come after the level and EQ sections. This will give
you the chance to boost the levels with the level
controls [29]. Set the source select switch [30] to
line/phono, and the line/phono switch [5] to phono.
• If you are using timecode vinyl or timecode CD,
then press in the FW out switch, so the Firewire
outputs come directly after the phono section. In
this way, you can have the timecode flowing to your
computer, and use the source selector switch to
play the computer output in that same program
channel.
Repair
Service for Mackie products is available at a factory-
authorized service center. Service for Mackie products
living outside the United States can be obtained through
local dealers or distributors.
If your d.4 Pro needs service, follow these instruc-
tions:
1. Review the preceding troubleshooting sugges
-
tions. Please.
2. Call Tech Support at 1-800-898-3211, 7 am to
5 pm PST, to explain the problem and request
a Service Request Number. Have your serial
number ready. You must have a Service Request
Number before you can obtain warranty service.
3. Keep this owner’s manual and the detachable
linecord. We don’t need them to repair the
mixer.
4. Pack the mixer in its original package, includ
-
ing endcaps and box. This is VERY IMPORTANT.
Mackie is not responsible for any damage that
occurs due to non-factory packaging.
5. Include a legible note stating your name,
shipping address (no P.O. boxes), daytime
phone number, Service Request Number, and a
detailed description of the problem, including
how we can duplicate it.
6. Write the Service Request Number in BIG
PRINT on top of the box. Units sent without the
SR number will be refused.
7. Tech Support will tell you where to ship the
d.4 Pro for repair. We suggest insurance for all
forms of cartage.
8. You will need to contact the authorized service
center for their latest turn-around times. The
unit must be packaged in its original packing
box, and must have the Service Request Num-
ber on the box. Once it’s repaired, the autho-
rized service center will ship it back by ground
shipping, pre-paid (if it was a warranty repair).
Note: Under the terms of the warranty, you must
ship or drop-off the unit to an authorized
service center. The return ground shipment
is covered for those units deemed by us to be
under warranty.
Note: You must have a sales receipt from an autho-
rized Mackie dealer for your unit to be consid-
ered for warranty repair.