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Milling Defects
Occasional defects in flooring, from mis-milling or handling damage, do occur. While all BR-111
Engineered flooring is
supplied in a clear grade, similar to NOFMA's guidelines for oak flooring, standard trade practice allows for up to 5% of the
square footage to contain wood below grade and /or with milling defects. Order 5% to 7% more material than needed,
allowing for waste from crosscutting and fitting pieces on-site, as well as crosscutting out defects.
During installation, occasional knots and defects will be encountered including machining snipes, wanes, splits, and areas
on the face that will not clean up. Simply crosscut out the defects and use the remaining sections to start or finish a row.
If your installer discovers a reoccurring problem, or determines the waste to be excessive, stop immediately and call the
service department at BR-111
, toll free 800-525-2711 to review the problem before proceeding. BR-111
will, at its option,
either send replacement flooring, credit you for that portion of flooring which fails to make grade, or refund the cost of the
flooring in full. DO NOT install defective flooring. You will be the final judge of acceptable quality. Flooring that has been
installed is deemed to be acceptable.
BR -111
shall not be responsible for costs associated with installing, finishing, and/or replacing of flooring installed with
obvious defects.
Color & Grain Variation
Wood is a natural material. No two pieces are the same. No two trees are the same. And the same species can vary, based
on the geographic area from which it was harvested. BR-111
cannot be responsible for claims arising from flooring that
possesses a greater range of grain/color variation than found in samples supplied by dealers.
Color Fastness
All woods are sensitive to light and/or oxygen, and over time, will change color, developing a unique patina. Native
species, such as cherry, darken over time.
Terms and Conditions
The terms of this warranty become valid upon final payment and successful installation of the product. The
use of floor care products other than those recommended by
BR -111
may damage flooring and void this
warranty. Inquiries regarding this warranty should be directed to the
BR -111
Engineered retailer where the
original purchase was made. If the retailer is unable to satisfy your request, contact in writing the customer
service department at
BR -111
.
EXCEPT AS EXPRESSLY SET FORTH ABOVE,
BR -111
MAKES NO WARRANTY, EXPRESS OR IMPLIED, WHETHER
RELATING TO MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE OR OTHERWISE, AND
BR -111
DISCLAIMS
ALL WARRANTIES NOT EXPRESSLY SET FOR THE ABOVE.
45
(800) 525-BR111(2711)
Fax (800) 577-2711
www.br111.com
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(continued)
Engineered
8/30/04