(continued)
Milling Defects
Occasional defects in flooring from mis-milling or handling damage do occur. While all Indusparquet
®
flooring is supplied in
a clear grade, similar to NOFMA’s guidelines for oak flooring, standard trade practice allows for up to 5% of the square
footage to contain wood below grade and/or with milling defects. Order 5% to 7% more material than needed, allowing
for waste from crosscutting and fitting pieces on-site, as well as crosscutting out defects.
During installation, occasional knots and defects will be encountered including machining snipes, wanes, splits, and areas
on the face that will not clean up. Simply crosscut out the defects and use the remaining sections to start or finish a row.
If your installer discovers a reoccurring problem, or determines the waste to be excessive, stop immediately and call the
service department at BR-111
™
, toll free 800-525-2711 to review the problem before proceeding. Indusparquet
®
will, at its
option, either send replacement flooring, credit you for that portion of flooring which fails to make grade, or refund the cost
of the flooring in full. DO NOT install defective flooring. You will be the final judge of acceptable quality. Flooring that has
been installed is deemed to be acceptable.
BR -111
™
shall not be responsible for costs associated with installing, finishing, and/or replacing of flooring installed with
obvious defects. Indusparquet
®
shall only be liable to replace or refund the purchase price on any portion over 5% of
flooring deemed to contain defects.
Color & Grain Variation
Wood is a natural material. No two pieces are the same. No two trees are the same. And the same specie can vary, based
on the geographic area from which it was harvested. As a result, unless orders are supplied “color selected to control
samples,” BR-111
™
cannot be responsible for claims arising from flooring that possesses a greater range of grain/color
variation than found in samples supplied by dealers.
Color Fastness
All woods are sensitive to light and/or oxygen, and over time, will change color, developing a unique patina. Native
species, such as cherry, darken over time. Walnut, on the other hand lightens. In general, water based finishes tend to
inhibit the degree of change, while oil based finishes allow a more pronounced change to occur.
55
(800) 525-BR111(2711)
•
Fax (800) 577-2711
•
www.br111.com
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Indusparquet
®
8/30/04
