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Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760
Appendices ~ Appendix B: Warranty and Compliance
If this equipment causes harm to the telephone network, the telephone company will
notify you in advance that temporary discontinuance of service might be required. If
advance notice is not practical, the telephone company will notify the customer as
soon as possible. Also, you will be advised of your right to file a complaint with the
FCC if you believe it is necessary. The telephone company may make changes in its
facilities, equipment, operations, or procedures that could affect the operation of the
equipment. If this happens, the telephone company will provide advance notice for
you to make the necessary modifications in order to maintain uninterrupted service.
If you experience problems with this equipment, contact ClearOne Communications,
Inc., 1825 Research Way, Salt Lake City, Utah 84119, or by phone at (801) 974-
3760 for repair and warranty information. If the trouble is causing harm to the
telephone network, the telephone company might request you remove the equipment
from the network until the problem is resolved.
Industry Canada Compliance
The Industry of Canada label identifies certified equipment. This certification means
that the equipment meets certain telecommunications network protective operational
and safety requirements. The Department does not guarantee the equipment will
operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be
connected to the facilities of the local telecommunications company. The equipment
must also be installed using an acceptable method of connection. In some cases, the
company’s inside wiring associated with a single line individual service may be
extended by means of a certified connector assembly (telephone extension cord). The
customer should be aware that compliance with the above conditions may not
prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian
maintenance facility designated by ClearOne Communications. Any repairs or
alterations made by the user to this equipment, or equipment malfunctions, may give
the telecommunications company cause to request the user to disconnect the
equipment.
Users should ensure for their own protection that the electrical ground connections
of the power utility, telephone lines and internal metallic water pipe system, if
present, are connected together. This precaution may be particularly important in
rural areas.