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Troubleshooting
Troubleshooting
Before taking your unit in for repairs, check the operation
one more time. Should the problem persists, consult your
nearest dealer.
Launch the supplied SRP-X500P Manager software and
confirm the settings of the SRP-X500P. If this does not
clear up the problem, consult the following
troubleshooting guide for a possible solution to the
problem.
Symptom Cause/Remedy
The SRP-X500P does not turn on. • Power cord is disconnected.
t Insert the power cord firmly into the AC IN connector and wall outlet.
No sound is output. • The input level controls are fully turned down.
t Rotate the controls to turn up the input level.
• The MASTER control is fully turned down.
t Rotate the control to turn up the master volume.
• ROUTING settings are incorrect.
t Use the SRP-X500P Manager to set the routing correctly.
• The SYSTEM TYPE selector setting is incorrect.
t Make correct settings.
No microphone sound is output. • The TRIM controls are fully turned down.
t Rotate the controls to turn up the input level.
Sound is distorted. • The audio input signal level is too high.
t Rotate the input level controls to turn down the input level.
No video comes out. • Video input signal settings are incorrect.
t Correct the video input signal setting.
• The PROJECTOR PROTOCOL selector setting is incorrect.
t Make correct settings.
The SRP-X500P cannot be controlled by the
devices connected to the PROJECTOR CONTROL
RS-232C or REMOTE RS-232C connector.
• The cable connection does not match the specifications of the SRP-X500P.
• The parameter settings for the RS-232C connectors do not match the specifications of
the SRP-X500P.
The PROTECTION indicator lights up. • DC voltage has flowed to the SPEAKERS CH-1 to 4 connectors due to a malfunction.
t Turn off the power.
• The internal temperature of the SRP-X500P exceeds the specified level because of the
following:
− The impedance of the connected speakers is too low.
t Turn off the power and connect the SRP-X500P to speakers with the appropriate
impedance.
− The ventilation holes (on the right and left sides of the SRP-X500P) are blocked by
dust.
t Clean the ventilation holes by removing the dust with a vacuum cleaner.
• A pair of speaker terminals has shorted (SPEAKERS CH-1 to 4).
t Turn off the power and remove the cause of the short circuit.