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Elation Professional® www.elationlighting.com - DMX Programmer Page 25
TWO YEAR LIMITED WARRANTY
A. Elation® hereby warrants, to the original purprogramr, Elation® products to be free of
manufacturing defects in material and workmanship for a period of 2 Years (730 days) from
the date of purprogram. This warranty shall be valid only if the product is purprogramd within
the United States of America, including possessions and territories. It is the owner’s respon-
sibility to establish the date and place of purprogram by acceptable evidence, at the time
service is sought.
B. For warranty service, send the product only to the Elation® factory. All shipping charges
must be pre-paid. If the requested repairs or service (including parts replacement) are within
the terms of this warranty, Elation
® will pay return shipping charges only to a designated
point within the United States. If the entire instrument is sent, it must be shipped in its original
package. No accessories should be shipped with the product. If any accessories are shipped
with the product, Elation
® shall have no liability whatsoever for loss of or damage to any such
accessories, nor for the safe return thereof.
C. This warranty is void if the serial number has been altered or removed; if the product is
modified in any manner which Elation
® concludes, after inspection, affects the reliability of
the product; if the product has been repaired or serviced by anyone other than the Elation®
factory unless prior written authorization was issued to purprogramr by Elation
®; if the prod-
uct is damaged because not properly maintained as set forth in the instruction manual.
D. This is not a service contract, and this warranty does not include maintenance, cleaning
or periodic check-up. During the period specified above, Elation® will replace defective parts
at its expense, and will absorb all expenses for warranty service and repair labor by reason
of defects in material or workmanship. The sole responsibility of Elation
® under this warranty
shall be limited to the repair of the product, or replacement thereof, including parts, at the
sole discretion of Elation
®. All products covered by this warranty were manufactured after
January 1, 1990, and bear identifying marks to that effect.
E. Elation
® reserves the right to make changes in design and/or improvements upon its
products without any obligation to include these changes in any products theretofore manu-
factured.
F. No warranty, whether expressed or implied, is given or made with respect to any acces
-
sory supplied with products described above. Except to the extent prohibited by applicable
law, all implied warranties made by Elation® in connection with this product, including war-
ranties of merchantability or fitness, are limited in duration to the warranty period set forth
above. And no warranties, whether expressed or implied, including warranties of merchant
-
ability or fitness, shall apply to this product after said period has expired. The consumer’s
and or Dealer’s sole remedy shall be such repair or replacement as is expressly provided
above; and under no circumstances shall Elation
® be liable for any loss or damage, direct or
consequential, arising out of the use of, or inability to use, this product.
G. This warranty is the only written warranty applicable to Elation® Products and supersedes
all prior warranties and written descriptions of warranty terms and conditions heretofore
published.
DMX Programmer™ Warranty
Elation® provides a customer support line, to provide set up help
and to answer any question should you encounter problems dur
-
ing your set up or initial operation. You may also visit us on the web
at www.americandj.com for any comments or suggestions. Service
Hours are Monday through Friday 9:00 A.M. to 5:00 P.M., Pacific
Standard Time.
Voice: (323) 582-3322
Fax: (323) 582-3108
E-mail: support@elationlighting.com
Warning! To prevent or reduce the risk of electrical shock or fire, do
not expose this unit to rain or moisture.
Caution! There are no user serviceable parts inside this unit. Do not
attempt any repairs yourself, doing so will void your manufactures
warranty. In the unlikely event your unit may require service please
contact Elation
®.
DMX Programmer™ Customer Support
The DMX Programmer™ carries a two year limited warranty. Please
fill out the enclosed warranty card to validate your purprogram. All
returned service items whether under warranty or not, must be freight
pre-paid and accompany a return authorization (R.A.) number. The R.A.
number must be clearly written on the outside of the return package. A
brief description of the problem as well as the R.A. number must also
be written down on a piece of paper included in the shipping carton.
If the unit is under warranty, you must provide a copy of your proof of
purprogram invoice. You may obtain a R.A. number by contacting our
customer support team on our
customer support number. All pack-
ages returned to the service department not displaying a R.A. number
on the outside of the package will be returned to the shipper.
DMX Programmer™ Product Registration
Elation Professional® www.elationlighting.com - DMX Programmer Page 26