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49
Trouble Shooting
If you think there’s a problem, read this first.
Case
Cause/Remedy
The power doesn’t
come on.
Is the power cord connected and plugged in
correctly? (p. 9)
The button doesn’t
work.
Is the panel locked? (p. 11)
Turn the power off, then back on.
Nothing appears
on screen.
The HPi-5 uses a liquid-crystal screen, so text
may not be displayed when the ambient tem-
perature is below freezing.
Is the music stand (screen) connection cable
connected correctly? (p. 9)
Has the screen been turned off by the Display
[On/Off] button? (p. 10)
If the button's indicator is dark, the screen will
be turned off.
Vertical lines ap-
pear in the screen/
Color is “washed
out” at the edges of
the screen
These occur due to the nature of a liquid crys-
tal display, and do not indicate a malfunction.
They can be minimized by adjusting the
brightness of the screen. (p. 10)
No sound is heard.
Is the volume level of the HPi-5 (p. 10) or con-
nected device turned all the way down?
Are headphones plugged in? (p. 9)
Could the “Balance” setting be set all the way
toward “Accomp” or “Keyboard”? (p. 43)
No sound is heard
(when a MIDI in-
strument is con-
nected).
Have all devices been switched on? (p. 46)
Are the MIDI cables connected correctly? (p.
46)
Does the MIDI channel match the connected
instrument? (p. 47)
No sound is heard
when the keyboard
is played.
Has Local Control been set to “Off”?
When Local Control is set to Off, no sound is
produced by playing the keyboard, Set Local
Control to On. (p. 48)
Volume of key-
board is too low
Could the “Balance” setting be set all the way
toward “Accomp”? (p. 43)
No sound from left-
hand section of
keyboard
Is the [Pianist] button’s indicator lit? (p. 28)
If the [Pianist] button’s indicator is lit, there
will be no sound from the left-hand section of
the keyboard.
Sounds are heard
twice (doubled)
when the keyboard
is played.
Is the HPi-5 in Dual play? (p. 25)
When the HPi-5 is connected to an external se-
quencer, set it to the Local OFF mode (p. 48).
Alternatively, the sequencer could be set so its
Soft Thru feature is OFF.
Not all played
notes are sound-
ed.
The maximum number of notes that the HPi-
5 can play simultaneously is 64. Frequent use
of the damper pedal during automatic accom-
paniment or when playing along with a song
on floppy disk may result in performance
data with too many notes, causing some notes
to drop out.
Can't select a tone
Press the [ ] button several times to return
to the score screen (p. 14), and then select a
tone.
The tuning or pitch
of the keyboard or
song is off.
Have you set Transpose? (p. 22)
Are the settings for the “Temperament” and
“Stretch Tuning” correct? (p. 44)
Is the setting for the “Tuning” correct? (p. 44)
Volume of accom-
paniment or inter-
nal song is too low
Could the “Balance” setting be set all the way
toward “Keyboard”? (p. 43)
Song doesn’t play
back
Does the screen indicate message, like “De-
letes the selected song. OK?” (p. 17)
The internal songs cannot be played back
while recorded performance data remains in
the HPi-5’s memory. Try playing back the
song after deleting the performance data.
Only the sound of a
particular instru-
ment in a song
does not play
Is the light for the Track button extinguished?
(p. 16)
If the button light is out, the music on that
track is not heard. Press the track button so
the light is illuminated.
Pressing the [
(Reset)] button
doesn’t return to
the beginning of
the song.
Some music files may contain settings that
stop play at a point partway through the song.
Press the [
(
Reset)] button several times
more to return to the beginning of the tune.
The [ (Fwd)]
and [ (Bwd)]
buttons don’t work.
The fast-forward and reverse buttons are ig-
nored while music files is being read in. Wait
until processing finishes.
There is a slight
delay before play-
back of a song on
floppy disk starts.
There are two types of SMF music files: for-
mat 0 and format 1. If the song uses SMF for-
mat 1 data, there will be a slight delay until
playback starts. Refer to the booklet that came
with the music files you’re using to determine
the format type.
Can’t record
Has one of the track buttons for recording
been selected? (p. 33)
It is not possible to record while the score is
being generated. Once the unit has finished
generating the score (i.e., when the measure
number in the screen is no longer highlight-
ed), try the operation once again.
Case
Cause/Remedy
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