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Appendices
Troubleshooting
Case
Cause/Remedy
Power does not turn on
Is the power cord connected correctly? (p. 19)
Pedal does not work, or is “stuck”
Is the pedal connected correctly?
Make sure the pedal cord is securely connected to the pedal connector (p. 19).
Has a different function been assigned to the pedal?
See “Assigning a Function to the Pedals” (p. 70).
The volume level of the
instrument connected to Input
jacks is too low
926b
Could you be using a connection cable that contains a resistor?
Use a connection cable that does not contain a resistor.
“Buzz” is heard from external
devices
Are the external devices connected to more than one AC power outlet?
If you connect external devices, be sure to connect them to the same AC outlet.
Unable to read from/write to USB
memory
Are you using (optional) Roland USB memory?
Reliable performance cannot be guaranteed if you use non-Roland USB memory products.
Try changing the communication settings for the USB memory device (p. 71).
Unable to eject the CD
Try the following procedure. If after these steps you are still unable to get the CD to eject, read the
CD drive owner’s manual.
1. Turn off the power to all connected devices.
2. Turn on the CD drive.
3. Turn on the RG-1F/RG-3F.
4. Wait a few moments after the power is switched on, then firmly press the eject button.
Screen flickers when powering
down
These occur due to the nature of a liquid crystal display, and do not indicate a malfunction.
No sound
No sound
Could the RG-1F/RG-3F’s volume or the volume of the connected equipment be turned down? (p. 20)
Could headphones be connected? (p. 21) Could there be a plug inserted in a headphone jack?
The speakers will not produce sound if headphones or plug are connected to the headphone jacks.
Could the levels of all frequency ranges be turned down completely in the equalizer settings? (p. 58)
Is V-LINK switched on? While V-LINK is switched on, no sound is produced when you press any of the
twelve keys at the left end of the keyboard (p. 67).
No sound
(when a MIDI device is connected)
Are all devices powered on?
Are the MIDI cables connected correctly? (p. 77)
Does the MIDI channel match the connected instrument? (p. 66)
No sound is heard when the
keyboard is fingered or a song is
played back
Has Local Control been set to “Off”?
When Local Control is set to Off, no sound is produced by playing the keyboard and playing back a
song. Set Local Control to On (p. 65).
Not all played notes are sounded
The maximum simultaneous polyphony is 128 voices.
If you are playing along with a song and making heavy use of the damper pedal, the number of notes
the RG-1F/RG-3F is attempting to produce may exceed the maximum polyphony, meaning that
some of the notes will drop out.
Notes don’t sound right
Sounds are heard twice (doubled)
when the keyboard is played
When the RG-1F/RG-3F is connected to an external sequencer, set the Local Control to off (p. 65).
Alternatively, the sequencer could be set so its Soft Thru feature is Off.
Pitch of the keyboard or song is
incorrect
Could you have made Transpose settings? (p. 27, p. 48)
Are the settings for the “Temperament” and “Stretch Tuning” correct? (p. 56, p. 57)
Is the Master Tune setting appropriate? (p. 56)
Reverberation still audible even
with Reverb turned off
The RG-1F/RG-3F’s piano sound faithfully simulates the depth and resonance of an acoustic piano,
and this may give the impression of reverberation even if you’ve defeated the Reverb effect.
Also, you may be able to eliminate some reverberation by reducing the value set for “Cabinet
Resonance” (p. 32).
The sound of the higher notes
suddenly changes from a certain
key
On an acoustic piano, the approximately one and a half octaves of notes at the top of the keyboard
will continue sounding regardless of the damper pedal. These notes also have a somewhat different
tonal character. RG-1F/RG-3F faithfully simulate this characteristic of acoustic pianos. On the RG-1F/
RG-3F, the range that is unaffected by the damper pedal will change according to the key transpose
setting.
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