Alesis QSR 64 Electronic Keyboard User Manual


 
Troubleshooting: Appendix A
QSR Reference Manual 1
APPENDIX A
TROUBLE-SHOOTING
TROUBLE-SHOOTING INDEX
If you are experience problems while operating the QSR, please use the following
table to locate possible causes and solutions before contacting Alesis customer
service for assistance.
Symptom Cause Solution
The display does not light
when the ON/OFF switch
is turned on.
No power. Check that the power cable
is plugged in properly.
No sound. Bad connections. Check your audio cables; if
necessary, swap cables.
Volume is turned down. Raise the [VOLUME] knob.
No MIDI input in Mix Bad connections. Check MIDI cables.
mode (cannot control
through MIDI).
One or more channels’
MIDI IN switch is off.
Make sure the MIDI IN
parameter is turned on for
the channel(s) you wish to
control via MIDI.
Group Mix Channel is
set incorrectly.
Make sure the Group Mix
Channel (Global, p. 13) is
set to the same MIDI
channel your master
ke
y
board is transmittin
g
on.
RE-INITIALIZING
If your unit behaves erratically or “freezes”, the first step is to power down the unit.
and power it back up again. Disconnect any cables connected to the MIDI IN jack,
and make sure that a sequencer or keyboard is not sending messages to the QSR that
would make it behave erratically (such as a long stream of pitch bend messages on 16
channels simultaneously). If these steps do not solve the problem, you must re-
initialize the software
To re-initialize the QSR, hold down both [
CURSOR
] buttons while turning
on the power. This will reset all Global parameters to their default settings, and will
initialize all edit buffers so that all Mix, Program and Effects parameters are reset to
their default settings. However, none of the Programs, Mixes, or Effects are changed
when re-initializing the unit.