Filter
Top Products
93
Troubleshooting
Could other software be running, perhaps in the
background (such as anti-virus software)?
The installation may not occur correctly if other software is
running. Be sure to close all other software before you
perform the installation.
Installation is not successfully completed
After you connect the SD-50, it may take several
minutes before it is recognized by your computer
This is not a malfunction.
Please wait until the Found New Hardware Wizard appears.
Is the SD-50 connected?
Make sure that the SD-50 is correctly connected to your
computer.
Could your computer be operating on its battery?
Operation may be unstable if your computer is operating on
battery power.
Please use your computer with its power supply connected.
Could a USB device other than a mouse or
keyboard be connected?
Disconnect all USB devices (other than a mouse and
keyboard, if used) from your computer before performing the
installation.
Does your computer meet the requirements of
the USB specification?
Operation may be unstable if your computer does not meet
the electrical requirements of the USB specification.
In this case, you may be able to solve the problem by
connecting a self-powered USB hub (a USB hub that has an
internal power supply or an AC adaptor).
“Found New Hardware Wizard” appears even
though you’ve installed the driver
(Windows XP)
Could you have connected the SD-50 to a
different USB connector than the one you used
when installing the driver?
If your computer or USB hub has two or more USB
connectors, connecting the SD-50 to a different USB
connector may cause your computer to ask for the driver file
even though the driver has already been installed.
This behavior does not indicate a malfunction.
Install the driver as described in step 9 of Installing the driver
(p. 23).
A number such as “2-” appears at the
beginning of the device name (Windows)
Could you have connected the SD-50 to a
different USB port?
If you connect the SD-50 to a different USB port, some
operating systems may automatically add a number to the
beginning of the device name, but this should not be a
problem when using the SD-50. If you want to return to the
device name that does not have this number, you can either
connect the SD-50 to the same USB port as when you
installed it, or install the driver once again.
➝ “Reinstalling the Driver” (p. 86)
SD-50_e.book 93 ページ ２０１０年１月２５日 月曜日 午前１０時５２分