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104
Troubleshooting
If you think there’s a problem, read this first.
Case Cause/Remedy
The power doesn’t
come on
Is the power cord connected and
plugged in correctly? (p. 19)
Depressing a pedal
has no effect, or the
pedal effect doesn’t
stop
Is the pedal connected correctly?
Make sure the pedal cord is securely
connected to the pedal connector (p.
19).
Has a different function been assigned
to the pedal?
See “Assigning Functions to Pedals” (p.
69).
The volume level
of the instrument
connected to Input
jacks is too low
Could you be using a connection cable
that contains a resistor?
Use a connection cable that does not
contain a resistor.
Low hum coming
from external
device
Do you have different external devices
plugged into different power outlets?
When connecting external devices,
always draw power from the same
outlet.
Unable to load
properly with USB
memory
Is the USB memory you are using one
that was produced by Roland?
Performance is not guaranteed when
other types of USB memory are used.
Volume of
microphone
changes
The microphone volume may change if
the [Volume] button is adjusted while
the Vocal Effect is on. The microphone
volume does not change when the
Vocal Effect is switched off.
Connected Television or External Display Screen Looks
Odd
Images not shown
on external display
or television when
external display or
television is
connected
Is the external display or television
properly connected? (p. 47, p. 49)
Is the external display’s power turned
on?
Are you using a display that is
compatible with the RG-7?
Refer to “Displays That Can Be
Connected to This Instrument” (p. 47).
Is the television format or display
setting correct? (p. 47, p. 49)
Thin horizontal
lines visible in the
television screen
While narrow horizontal lines may be
visible in the television screen, this is a
particular characteristic of the
television set and does not indicate any
problem with the RG-7.
Poor-quality of
images displayed
in television
Even when all recommended settings
are used, images may still not be
displayed well with the television set
you are using (images may not match
the screen size, and may be clustered
towards the center of the screen).
No sound is heard
No sound is heard
Is the volume level of the RG-7 (p. 20) or
connected device turned all the way
down?
Are headphones plugged in? (p. 21)
Has a plug remained connected to the
Phones jack?
When headphones or plugs are
connected, the keyboard’s speaker
stops playing.
Could the keyboard volume be turned
down completely in the volume balance
settings? (p. 71)
Could the levels of all frequency ranges
be turned down completely in the
equalizer settings? (p. 60)
Is V-LINK switched on?
While V-LINK is switched on, no sound
is produced when you press any of the
twelve keys at the left end of the
keyboard (p. 92).
No sound is heard
(when a MIDI
instrument is
connected)
Have all devices been switched on?
Are the MIDI cables connected
correctly? (p. 99)
Does the MIDI channel match the
connected instrument? (p. 100)
No sound is heard
when the keyboard
is played
Has Local Control been set to “Off”?
When Local Control is set to Off, no
sound is produced by playing the
keyboard. Set Local Control to On (p.
101).
Not all played
notes are sounded
The maximum number of notes can
play simultaneously is 128.
Frequent use of the damper pedal
during playing along with a song may
result in performance data with too
many notes, causing some notes to drop
out.
The sound is strange
Sounds are heard
twice (doubled)
when the keyboard
is played
Do you have the Layer tone selected?
(p. 54)
When the RG-7 is connected to an
external sequencer, set it to the Local
Off mode (p. 101). Alternatively, the
sequencer could be set so its Soft Thru
feature is Off.
The tuning or pitch
of the keyboard or
song is off
Have you set transpose? (p. 38, p. 61)
Are the settings for the “Temperament”
and “Stretch Tuning” correct? (p. 63, p.
64)
Is the setting for the “Master Tune”
correct? (p. 62)
Case
Cause/Remedy
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