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Trouble-Shooting
X2 Reference Manual 87
CHAPTER 7:
TROUBLE-SHOOTING
Trouble-Shooting Index
If you are experience problems while operating the X2, please use the following
table to locate possible causes and solutions before contacting Alesis customer
service for assistance.
Symptom Cause Solution
The display does not light
when the ON/OFF switch
is turned on.
No power. Check that the power
cable is plugged in
properly.
DEFINE and DISPLAY
buttons don’t work.
ONLINE switch is turned
on.
Turn off ONLINE switch.
Checking the Software Version
To check the current operating system software version number, hold the ALL/ALT
button and press the OVERLAY button. The installed version number will appear in
the display.
Re-initializing
If the Mute Automation software behaves erratically or "freezes", the first step is to
disconnect any incoming MIDI cable. Second, try powering down the mixer
momentarily. If these steps fail, you must re-initialize the software.
To re-initialize the X2 Mute Automation software:
1 Press the ERASE FWD button.
The ERASE FWD LED will flash.
2 Press the ERASE BWD button.
The ERASE BWD LED will flash.
3 Press the ALL button.
The MUTE button LEDs for all channels will flash.
4 Press the UPDATE button to execute the erase.
WARNING!! This will erase all memory, including all 100 Songs, all mute events and all
400 Mute Groups.
J