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83
Appendices
Troubleshooting
Case
Cause/Remedy
The power doesn’t come on
Is the power cord connected and plugged in correctly? (p. 15)
Depressing a pedal has no
effect, or the pedal effect
doesn’t stop
Is the pedal connected correctly?
Make sure the pedal cord is securely connected to the pedal connector (p. 15).
Has a different function been assigned to the pedal?
See “Assigning Functions to Pedals” (p. 69).
The volume level of the in-
strument connected to Input
jacks is too low
Could you be using a connection cable that contains a resistor?
Use a connection cable that does not contain a resistor.
Low hum coming from
external device
Do you have different external devices plugged into different power outlets?
When connecting external devices, always draw power from the same outlet.
Unable to load properly with
USB memory
Is the USB memory you are using one that was produced by Roland?
Performance is not guaranteed when other types of USB memory are used.
Try changing the communication settings for the USB memory device (p. 75).
Unable to eject the CD
Try the following procedure. If after these steps you are still unable to get the CD to eject, read
the CD drive owner’s manual.
1. Turn off the power to all connected devices.
2. Turn on the RG-1.
3. Turn on the CD drive.
4. Wait a few moments after the power is switched on, then firmly press the eject button.
No sound is heard
No sound is heard
Is the volume level of the RG-1 (p. 16) or connected device turned all the way down?
Are headphones plugged in? (p. 17) Has a plug remained connected to the Phones jack?
When headphones or plugs are connected, the keyboard’s speaker stops playing.
Could the keyboard volume be turned down completely in the volume balance settings?
(p. 52)
Could the levels of all frequency ranges be turned down completely in the equalizer settings?
(p. 40)
Is V-LINK switched on? While V-LINK is switched on, no sound is produced when you press
any of the twelve keys at the left end of the keyboard (p. 72).
No sound is heard
(when a MIDI instrument is
connected)
Have all devices been switched on?
Are the MIDI cables connected correctly? (p. 81)
Does the MIDI channel match the connected instrument? (p. 72)
No sound is heard when the
keyboard is fingered or a song
is played back
Has Local Control been set to “Off”?
When Local Control is set to Off, no sound is produced by playing the keyboard and playing
back a song. Set Local Control to On (p. 73).
Not all played notes are
sounded
The maximum number of notes can play simultaneously is 128.
Frequent use of the damper pedal during playing along with a song may result in perfor-
mance data with too many notes, causing some notes to drop out.
The sound is strange
Sounds are heard twice (dou-
bled) when the keyboard is
played
Do you have the Layer tone selected? (p. 22)
When the RG-1 is connected to an external sequencer, set it to the Local Off mode (p. 73).
Alternatively, the sequencer could be set so its Soft Thru feature is Off.
The tuning or pitch of the
keyboard or song is off
Have you set transpose? (p. 55, p. 40)
Are the settings for the “Temperament” and “Stretch Tuning” correct? (p. 32, p. 31)
Is the setting for the “Master Tune” correct? (p. 37)
Reverberation still audible
even with Reverb turned off
Since the RG-1’s piano sounds accurately reproduce the depth and reverberation of the orig-
inal acoustic piano, you may find that reverberation is audible when the Key Off Resonance
function is enabled. If you want to eliminate the reverberation, turn off the Key Off Resonance
function (p. 30).
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