Control panel message Description Recommended action
22 SERIAL I/O BUFFER OVERFLOW
alternates with
To continue press
The printer serial buffer has overflowed
during a busy state.
1.
Press
to continue printing.
NOTE Data will be lost.
2. If the message persists, contact
HP Support.
22 USB I/O BUFFER OVERFLOW
alternates with
To continue press
The printer's USB buffer has overflowed
during a busy state.
1.
Press
to continue printing.
NOTE Data will be lost.
2. If the message persists, contact
HP Support.
40 BAD SERIAL TRANSMISSION
alternates with
To continue press
A serial data error (parity, framing, or line
overrun) has occurred while the printer was
receiving data.
1.
Press
to continue printing.
NOTE Data will be lost.
2. If the message persists, contact
HP Support.
41.3 UNEXPECTED SIZE IN TRAY X
alternates with
LOAD TRAY X <TYPE> <SIZE>
Media is loaded that is longer or shorter in
the feed direction than the size configured
for the tray.
1.
Press
to print from a different tray.
2. To print from the current tray, load the
tray with the size and type indicated.
Ensure that all trays are configured
correctly before printing again. See
Configuring trays for more information.
41.5 UNEXPECTED TYPE IN TRAY X
alternates with
LOAD TRAY X <TYPE> <SIZE>
The printer senses a different media type
than what is configured in the tray.
1.
Press
to print from a different tray.
2. To print from the current tray, load the
tray with the size and type indicated.
Ensure that all trays are configured
correctly before printing again. See
Configuring trays for more information.
41.X ERROR
alternates with
To continue press
A printer error has occurred. 1.
Press
to continue or press for
more information.
2. If the message persists after exiting
help, turn the printer off and then on.
3. If the message persists, contact
HP Support.
49.XXXXX ERROR
alternates with
To continue turn off then on
A critical firmware error has occurred. 1. Turn the printer off and then on.
2. If the message persists, contact
HP Support.
50.X FUSER ERROR
For help press
A fuser error has occurred. 1. Turn the printer off.
2. Verify the fuser is installed correctly
and fully seated.
110 Chapter 7 Problem solving ENWW
