Control panel message Description Recommended action
Printing... SUPPLIES STATUS The printer is generating the supplies status
page. The printer will return to the Ready
state when the page has printed.
No action necessary.
Printing... USAGE PAGE The printer is generating the usage page.
The printer will return to the online Ready
state when the page has printed.
No action necessary.
Processing... The printer is currently processing a job but
is not yet picking pages. When the media
begins to move, this message is replaced
by a message that indicates which tray the
job is being printed from.
No action necessary.
Processing... from tray<X> The printer is actively processing a job from
the designated tray.
No action necessary.
Receiving upgrade A firmware upgrade is in progress. Do not turn the printer off until the printer
returns to Ready.
Request accepted please wait The printer has accepted a request to print
an internal page, but the current job must
finish printing before the internal page will
print.
No action necessary.
Resend upgrade The firmware upgrade was not successful. Attempt the upgrade again.
Restoring factory settings The printer is restoring factory settings. No action necessary.
Restoring... The printer is restoring settings. No action necessary.
RFU LOAD ERROR
An error has occurred during a firmware
upgrade.
1. Reinstall the firmware.
2. If the problem persists, contact
HP Support.
Rotating motor
alternates with
To exit press STOP key
The printer is testing a motor. Press Stop to stop this test.
SANITIZING DISK X% COMPLETE
alternates with
DO NOT POWER OFF
The memory disk is being sanitized. This
process might take up to an hour. During
this time, no jobs can be printed.
Do not turn off the printer. Wait for the
process to complete.
The printer automatically restarts at the end
of the sanitation process.
Setting saved A menu selection has been saved. No action necessary.
SIZE MISMATCH IN TRAY XX
alternates with
Ready
The tray is loaded with a media size that is
different than the size for which the tray is
configured. Printing can continue from other
trays, but not from this one.
1. Make sure the media guides are
adjusted correctly.
2. In the PAPER HANDLING menu,
configure the tray for the correct size.
Sleep mode on The printer is in the sleep mode. Any button
press or the receipt of data clears sleep
mode.
No action necessary. The printer
automatically exits sleep mode.
STANDARD TOP BIN FULL
alternates with
Remove all paper from bin
The output bin is full. Printing cannot
continue.
Empty the output bin. Printing resumes
automatically.
ENWW Control-panel messages 117
