The printer driver does not automatically set up your selected printer in Print Center.
Cause
Solution
The Postscript Printer Description (PPD) file is corrupt. Delete the PPD file from the following hard drive folder:
Library/Printers/PPDs/Contents/Resources/
<lang>.lproj, where “<lang>” represents the two-letter
language code for the language that you are using. Reinstall
the software. See the getting started guide for instructions.
The printer might not be ready. Make sure that the cables are connected correctly, the
printer is on, and the ready light is on.
The interface cable might be defective or of poor quality. Replace the interface cable. Make sure to use a high-quality
cable.
A print job was not sent to the printer that you wanted.
Cause
Solution
The print queue might be stopped. Restart the print queue. Open print monitor and select
Start Jobs.
The wrong printer name is being used. Another printer with
the same or similar name might have received your print job.
Check the printer name by printing a configuration page See
Using printer information pages. Verify that the name on the
configuration page matches the printer name in the Print
Center.
An encapsulated PostScript (EPS) file does not print with the correct fonts.
Cause
Solution
This problem occurs with some programs.
●
Try downloading the fonts that are contained in the
EPS file to the printer before printing.
●
Send the file in ASCII format instead of binary encoding.
You are unable to print from a third-party USB card.
Cause
Solution
This error occurs when the software for USB printers is not
installed.
When adding a third-party USB card, you might need the
Apple USB Adapter Card Support software. The most
current version of this software is available from the Apple
Web site.
ENWW Troubleshooting common Macintosh problems 143
