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Europa Limited Warranty
Europa Limited WarrantyEuropa Limited Warranty
Europa Limited Warranty
Europa User Guide
Europa User Guide Europa User Guide
Europa User Guide
Page 80
Synthcom will not be held liable for shipping damage from the customer to Synthcom. If the container
appears to be damaged when shipped to Synthcom systems, photographs will be taken and the owner
contacted with the information before anything is done. It is assumed the owner has provided sufficient
insurance ($1000/US) to cover damage and it will be the responsibility of the customer to obtain
compensation from the shipper. Return shipping charges, regardless of the condition of the controller
board, from Synthcom to the customer will still apply. Synthcom will work with the customer in the case
of a shipper mishandling dispute.
Synthcom will not be held liable for shipping damage from Synthcom to the customer. If the controller
board is determined to be lost on behalf of the shipper or the board arrives damaged to the customer,
Synthcom will do whatever is necessary to collect funds from the shipping company. Funds will first be
obtained by Synthcom from the shipping company (which, in worst case, can take months), and then the
customer will be reimbursed for the insured amount. Synthcom may require the damaged board to be
sent back to Synthcom systems before reimbursement can proceed.
Synthcom will not ship controller boards by any method that is not insured for at least $1000/US and
trackable. Jupiter 6 controller boards are no longer manufactured and cannot be obtained anywhere -
even from Roland. The only alternative is to purchase a used Jupiter 6 as the replacement. Synthcom
reserves the right to change the price of the insured amount to reflect market prices on used Roland
Jupiter 6s.
Synthcom is not expected nor required to send out updates via postal mail. It is assumed the end user can
keep current with postings of the manual and new firmware images on Synthcom's web site. Synthcom
guarantees the included CD will provide advertised Europa functionality. Bug fixes, feature
enhancements, or Europa documentation may be obtained from Synthcom’s web site free of charge.