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Symphony Pro Main Menus 17
© 2005 TOSHIBA TEC AMERICA AMERICA RETAIL SYSTEMS, INC. R1.0a
Commands
: Polling requests and other command type files.
3.1.5 View Polling Status
View Polling Process
This "File" menu option opens a two pane viewer that displays the files being retrieved from, and sent
to, the Symphony POS terminals, along with a list of the stations (or Symphony POS terminals)
involved in the polling process. The viewer is not actually part of Symphony Pro, but a separate utility or
application. When the polling software is running (in the background), it's icon shows in Window's
"System tray" (bottom right corner of the Windows desktop tool bar).
The Polling process can only be displayed on the Symphony Pro terminal that is set as the
Controller
during the initial set-up of the system. This setting is
normally
made for terminal 901. If the Polling
Process can not be viewed it is probably because another backoffice terminal is set as the
Controller
.
NOTE:
The polling viewer uses Window's regional settings to determine language. This means that the
language specified in Symphony
does not
control the language displayed in the viewer. To change
languages, you must change the settings in the Window's Control Panel - Regional Settings utility.
This example shows the Polling Process viewer.
Menu Options