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Symphony Pro User Manual 2.0.2.1536
© 2005 TOSHIBA TEC AMERICA AMERICA RETAIL SYSTEMS, INC. R1.0a
The "
Reply
" button is normally "grayed out", except when the station receives a message from
another station. Use the reply button to return an answer to the sending station.
The
Previous / Next
buttons are used to review messages that have been collected and stored in the
system.
The
Delete
button is used to remove messages that you do not want to keep for future reference.
3.1.12 Show Tips
Show Tips - Symphony Pro File menu Option
Show tips
is used to display helpful tidbits of information that we expect will make your usage of
Symphony Pro more enjoyable. Selecting this option opens a Windows style "hints" window. Once
open, you can browse through the hints, or configure the hints panel to open every time you launch the
Symphony Pro application, handy for new users.
3.1.13 Exit
Exit the Symphony Pro Application
The Exit menu option closes the Symphony Pro application. On closing, the application opens a
warning message to let you know that
if you close the application, the back office will not be
available for communications or scheduled events
. Only shut down the application if you are sure
that this will not affect the normal store operations.
Exit:
Use this option to close the Symphony Pro application. Other programs such as Maintenance,
polling, and other sub-applications will also be terminated. Whenever you choose the Exit button,
Symphony Pro warns you that closing the application will terminate the communication with the
Symphony POS terminals and TEC ECRs. This is a normal warning but several issues should be
considered before terminating the Symphony Pro program.
·When Symphony Pro is not operating, the sales data from the Symphony POS terminals is not
processed. The data does continue to accumulate on each lane. When Symphony Pro is re-started,
the data is transferred to the back-office and the report system is brought back up to date without user
intervention.
·Customer account balances cannot be retrieved when Symphony Pro is not operating. Charge sales
can be posted and the account data will be transferred and posted when the Symphony Pro system is
restarted. No store credit limit, etc. is verified.
·No reports can be requested on the Symphony POS front end terminals if Symphony Pro is not
operating.
·Floating cashiers on the Symphony POS terminals have totals that are retrieved from the Symphony
Pro machine whenever a floating cashier logs on. The floating cashier balances are not available when
the Symphony Pro Controller is unavailable.
·No financial reports for the TEC ECR can be taken from the Symphony Pro back end station.
·Scheduled task events will not run until the Symphony Pro software is restarted.