Consumer Information and Vehicle Identification Reporting Safety Defects
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CONSUMER INFORMATION
AND VEHICLE IDENTIFICATION
Reporting Safety Defects
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform the National High-
way Traffic Safety Administration
(NHTSA) in addition to notifying PAC-
CAR Inc.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and rem-
edy campaign. However, NHTSA can-
not get involved in individual problems
between you, your Dealer, and PAC-
CAR Inc.
To contact NHTSA, you may either call
the Auto Safety Hotline toll-free at 1–
800–424–9393 (366–0123 in Washing-
ton, D.C.) or write to: Administrator,
NHTSA, 400 Seventh Street, S.W.,
Washington, D.C. 20590. You can also
get other information about auto safety
from the Hotline.
Vehicle Identification
All vehicles are identified by a 17–digit
Vehicle Identification Number (VIN).
This unique numeral and letter combi-
nation identifies the manufacturer, the
model year it was built, and other vehi-
cle attributes. The VIN is in compliance
with US Federal Motor Vehicle Safety
Standard 49 CFR 567 Certification or
Canadian Motor Safety Std No. 115. As
an example, the model year and
assembly plant are designated by a let-
ter in the tenth and eleventh character
positions (see 4 and 5 below).
Vehicle Identification Number (VIN)
2
N
U
Y
Y
M
PB1340A.book Page 107 Friday, September 1, 2000 7:40 AM
