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Call Coverage/Consult Provides automatic redirection of certain calls to your voice
terminal for answering. (Your system manager determines which calls will be sent
to you.) Use to answer calls for other extensions for whom you provide coverage.
Note: If you are a covering user, you can use the Consult feature, after answering
a coverage call, to call the principal (the person for whom you are answering calls)
for private consultation. Then, you can add the calling party to the conversation,
transfer the call to the principal, or return to the calling party.
Call Forwarding All Calls Temporarily forwards all your calls to another extension
or to an outside number, depending on your system. Use when you will be away
from your voice terminal and you want your calls to be forwarded to a telephone
number of your choice.
Call Park Puts a call on hold at your voice terminal, for retrieval at any extension.
Use when you need to go elsewhere to get information during a call, or whenever you
wish to complete a call from a different location. Also, if the call received is for
someone else, use it to hold the call until the called party can answer it from another
voice terminal.
Call Pickup Lets you answer a call at your voice terminal for another extension in
your pickup group. Use when you wish to handle a call for a group member who is
absent or otherwise unable to answer. Note: You can use this feature only if you and
the called party have been assigned to the same pickup group by your system
manager.
Conference Allows you to conference up to six parties on a call (including yourself)
so you can conduct a 6-way discussion. Use to set up time-saving conferences, or to
spontaneously include an additional party important to a conversation.
Drop Disconnects from a call without requiring you to hang up the handset, turn
off the speakerphone, or press the switchhook. Can also be used with the Conference
feature to disconnect the last party added. Use whenever you want to continue using
the handset or speakerphone after ending a call.
Hold Puts a call on hold until you can return to it. While a call is on hold, you can
place another call, activate another feature, answer a waiting call, or leave your
voice terminal to do another task. Use when you have a call you don’t want to drop,
but have to interrupt briefly to do something else.
Intercom (Automatic/Dial) Gives you quick access to specified extensions. With
Automatic Intercom, you can call a predetermined partner by pressing a single
feature button. With Dial Intercom, you can call any member of a predetermined
group of users. (For the Dial Intercom feature, you need to know the group member’s
2- or 3-digit code.) Use to rapidly dial frequently called numbers.
Last Number Dialed Automatically redials the last extension or outside number
you dialed. Use to save time in redialing a busy or unanswered number.
Leave Word Calling (LWC) Leaves a message for another extension to call you
back. The called party will be able to dial message service (for example, an
attendant, AUDIX®, a covering user, etc.) to retrieve a short, standard message
which gives your name and extension, the date and time you called, and the number
of times you called. Use whenever you wish to have someone call you back; it will
help cut down on repeated call attempts. This feature also allows other people in
your system to leave a message for you.
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