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Troubleshooting
• Is OMS or FreeMIDI installed?
The PCR-30/50/80 driver cannot be installed unless OMS or FreeMIDI are installed. Please install
OMS or FreeMIDI. ( ➔ “Installing & Setting Up the Driver (Macintosh)” (p. 25))
PCR-30/50/80 is not detected when making OMS or FreeMIDI
settings
• Is the PCR-30/50/80 detected?
Turn the power of the PCR-30/50/80 off, then on again.
Reconnect the USB cable.
If other USB devices are connected, connect only the PCR-30/50/80.
It is possible that the Macintosh did not correctly detect and initialize the PCR-30/50/80. Leave the
PCR-30/50/80’s USB cable connected, and restart your Macintosh. If it is still not detected, shut
down your Macintosh, and then restart it.
The PCR-30/50/80 will not be detected if it is connected to the USB connector on the Macintosh
keyboard.
Please connect the PCR-30/50/80 to a USB connector on the Macintosh itself.
“Find new hardware wizard” does not execute automatically
The “Insert Disk” dialog box does not appear
“Find new hardware wizard” ends before the process is
completed
• It may take about 15 seconds (or more) after the USB cable is connected for the PCR-30/50/80
to be detected.
• Is the USB cable connected correctly?
Make sure that the PCR-30/50/80 and your computer are correctly connected via a USB cable.
• Is USB enabled on your computer?
Refer to the operation manual for your computer, and make sure that USB is enabled.
• It has been found that in some cases, not all of the Windows 98 files required to support
audio via USB are installed when a computer is shipped.
Please contact the manufacturer of your computer.
• Does your computer meet the USB specifications?
If you are using a computer that does not fulfill the electrical requirements of the USB
specifications, operation may be unstable. In this case, you may be able to solve the problem by
connecting a USB hub.
If the above actions do not solve the problem, it is possible that the PCR-30/50/80 has been
incorrectly detected by the computer. Please reinstall the driver from the beginning of the
procedure. (➔“Setup” (p. 13))