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102
Troubleshooting
If the V-Piano does not function in the way you expect, first check the following points. If this does not resolve the problem, consult
your dealer or a nearby Roland Service Station.
If certain messages appear in the display during operation, please refer to “Error Messages” (p. 104).
Problem
Check/Solution Page
Power not coming on
Is the V-Piano’s power cord properly plugged into a power source as well as connected to the V-Piano? p. 17
Buttons don’t work
Could panel lock be active?
• Disengage the panel lock.
p. 42
No sound
Is the power for connected amps and speakers turned on? p. 22
Is the volume turned all the way down? p. 22
Are all connections properly made?
• When using the V-Piano as a stand-alone instrument, be sure to connect with audio cables or use
headphones.
p. 18
Are sounds audible with headphones connected?
• If sounds are audible through headphones, it may indicate that there is a short in an audio cable or some
sort of amp or mixer problem. Check the cables and equipment once again.
p. 18
Is the Local Switch set to OFF?
• Set the Local Switch to ON.
p. 81
Could the volume have been lowered by pedal operations or by MIDI messages (volume messages and expression
messages) received from an external MIDI device or from song data?
• Raise the Master Volume.
• Try switching Tones.
p. 80
p. 34
No sound from the
connected MIDI device
Does the V-Piano’s MIDI transmit channel match the MIDI receive channel of the connected MIDI device?
• Set the MIDI transmit channel.
p. 86
Is V-LINK switched on?
• Set the Local ON/OFF to ON. Sounds are played with keyboard even when V-LINK is switched on.
p. 96
Tones are altered
Did you call up a Setup?
• When a Setup is called up, the current Tone and other settings are disabled, and the selected Setup goes
into effect. Resave required settings to a Setup.
–
If you’re using a monaural connection, the tonal character may change depending on the Tone or the register.
• In order to enjoy the V-Piano’s sound to its fullest potential, we recommend a stereo connection.
• If you’re using a monaural connection, set Line Out Mode to MONO.
p. 81
Sound is distorted Some equalizer settings may cause the sound to distort. Try adjusting the equalizer’s Input Gain. p. 37
Pitch is odd
Depending on the Tone selected, pitches played in certain registers will be changed and played at other pitches. –
Have settings for Stretch Tune been made? p. 54
Has the V-Piano gone out of tune? Check the following settings.
• Master Tune settings
• Temperament settings
p. 80
Have you set Transpose? p. 41
Song data not played
back correctly
Are you playing back GS Format song data?
• Once the V-Piano receives a GS Reset message, it then is enabled for GS Format. This permits playback of
music files bearing the GS logo (GS music files). However, data created exclusively for the Sound Canvas
Series may not play back properly on the V-Piano.
–
Is the audio data playable?
• Make sure that the audio data can be played by the V-Piano.
p. 75
Nothing appears in the
screen
Since the V-Piano uses a liquid crystal screen, it may happen that no text or graphics appear in the screen if the
temperature is below zero degrees Celsius (32 degrees Fahrenheit).
p. 23
Vertical lines appear in
the screen/Color is
“washed out” at the
edges of the screen
These occur due to the nature of a liquid crystal display, and do not indicate a malfunction. They can be minimized
by adjusting the contrast of the screen.
p. 23
Pedal does not work, or is
“stuck”/ Pedal does not
operate correctly
Is the pedal connected correctly?
• Plug the cord firmly into the pedal connector.
p. 18
Are you using a pedal made by another manufacturer?
• Use the pedal included with the V-Piano or an optional pedal.
p. 107
Can’t read or write USB
memory successfully
Are you using (optional) Roland USB memory?
• Reliable performance cannot be guaranteed if you use non-Roland USB memory products.
–
If you are unable to read or write USB memory successfully, change the USB Memory Mode setting. p. 80
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