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Troubleshooting
Sound is interrupted during audio playback
●
If Cubase SX displays a message of “Sample could not be set,” open “Project Setup” and click
the [OK] button in order to solve the problem.
●
The sound may be interrupted if a LAN is operating.
Try disabling the LAN in the Device Manager. If this solved the problem of sound being interrupted, you may be
able to solve the problem of interrupted sound by updating the driver or BIOS.
●
Are many applications running on your computer?
If you use many applications or start up other applications during playback, playback may be interrupted,
depending on your computer system. Please exit unneeded applications, and try again. If this does not resolve
the problem, try restarting your computer.
●
Try installing more memory.
Installing more memory will increase the performance of your computer. For details on how to install more
memory, refer to the operation manual for your computer.
●
Does your computer satisfy the requirements of the USB2.0 standard?
If you are using a computer (such as a computer that you yourself assembled) that does not satisfy the electrical
requirements of the USB2.0 specifications, you may experience interruptions in the audio. If this occurs, you may
be able to solve the problem by connecting a USB hub that contains its own power supply.
●
Giving priority to background services
To ensure that audio MIDI and processing occurs smoothly, use the following procedure to make settings.
(->
“Giving priority to background services”
(p. 22))
●
You can solve this problem in the “Driver Settings” dialog box.
For details, refer to the section “Part of the playback is wrong: e.g., notes are broken off prematurely, or some
notes are lost” within the README_E.HTM file located in the folder in which you installed the CD-ROM.
Digitally recorded sound is distorted, is at the wrong pitch, or contains noise
If you are using a long optical digital cable, noise may be produced when the cable is connected, or the sound may
be distorted. We recommend that you use optical digital cables that are no longer than one meter in length.
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Does the sampling frequency setting of your application match the setting of the UA-1000’s
sampling frequency switch?
Set this to the sampling frequency that is selected in your recording software.
Playback or recording halts midway through, and then becomes impossible
●
Was a heavy processing load experienced while using the UA-1000, such as accessing the CD-
ROM drive or a network?
If an operation involving a heavy processing load is performed while the UA-1000 is in use, it may not operate
correctly. If this occurs, stop playback/recording, and then try resuming playback/recording. If you are still unable
to play back/record, exit all applications that use the UA-1000, switch off the UA-1000, then turn it on again.m
Recording produces a silent (blank) file
●
Have you correctly specified the audio data that is to be input in the operating system?
Make the correct settings as described in
“Driver settings”
(p. 23).
●
On your recording software, is the audio data input destination set correctly?
Make the correct settings as described in
“Driver settings”
(p. 23).
Noise is present in the sound
●
If you are using word clock, noise may be caused by jitter occurring in the master device.
If you are using word clock with another digital device as the master and the UA-1000 as the slave, jitter occurring
in the master device may cause noise.
UA-1000_e.book 48 ページ ２００３年８月６日 水曜日 午前１１時５２分