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Troubleshooting
Problems with playback functions
Problem Cause Action Page
Moving your hand over the D Beam
controller does not produce a sound
If a D Beam button is lit in red, moving your hand
above the D Beam controller will apply an eect to
the sound you play from the keyboard.
Press the D Beam button once again so the button
is lit in green.
p. 44
Damper Pedal does not operate
The damper pedal aects only the Lower
keyboard. The damper pedal does not aect the
Upper Keyboards and Bass pedalboard.
This is not a malfunction. - - -
The damper pedal does not aect the Solo voice. This is not a malfunction. - - -
Expression Pedal does not operate
The function of the Expression Pedal during
recording or the function during playback has
been set to “COMPOSER.”
Set the expression pedal function during record-
ing to “PEDAL,” and during playback to “PEDAL” or
“PEDAL+COMPOSER.”
p. 94
Can’t use the function assigned to the foot
switch
If “Registration Shift” (change Registrations)
is “RIGHT,” “LEFT,” or “RIGHT + Load Next,” the
foot switch will be dedicated to switching the
Registration.
Turn “Registration Shift” o. p. 96
Problems with the audio les
Problem Cause Action Page
Can’t play an audio le
Is the audio le in a format supported by the
ATELIER?
To be playable, audio les must be in the following
format.
• File name extension is “.wav”
• 16-bit linear sampling
• Sampling rate is 44.1 kHz
This is not a malfunction. - - -
Can’t record along with an audio le/
Can’t copy an audio le to internal memory
The ATELIER does not allow recording using audio
les, and cannot be used to copy audio les into
internal memory.
This is not a malfunction. - - -
Other problems
Problem Cause Action Page
Can’t read/write USB memory
Could you be using USB memory not made by
Roland?
We cannot guarantee operation if you’re using
USB memory not made by Roland.
- - -
The USB memory setting is incorrect. Change the USB Memory setting. p. 104