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Warranty
WARRANTY
1.0 Introduction
The purpose of this manual is to provide installers, owners & servicemen with
procedures for carrying out the Sentry Warranty. By becoming familiar with this manual, you
will keep misunderstanding between your organization and the factory to a minimum and
prevent delay in receiving the final adjustment. This manual supersedes all previous manuals
and bulletins regarding Warranty & Procedure and is subject to change without notice.
Direct to: Warranty Claims Administrator, Sentry Equipment Corp, PO Box 127, Oconomowoc,
WI 53066, 262-567-7256; (a) questions regarding the procedures covered by this manual; (b)
request for a Return Authorization Number.
2.0 Warranty
Seller warrants products manufactured by it and supplied hereunder to be free from
defects in materials and workmanship for a period of twelve months from date of shipment. If
within such period any such products shall be proved to Seller’s satisfaction to be defective,
such products shall be repaired or replaced at Seller’s option. Seller’s obligation and Buyer’s
exclusive remedy hereunder shall be limited to such repair and replacement and shall be
conditioned upon Seller’s receiving written notice of any alleged defect within 10 days after its
discovery and, at Seller’s option, return of such product to Seller, ex-works Sentry’s factory.
The foregoing warranties are exclusive and in lieu of all other express and implied warranties
except in title, including but not limited to implied warranties of merchantability and fitness for
purpose. Seller shall not be subject to any other obligations or liabilities whatsoever with
respect to products manufactured or furnished by it, or any undertakings, acts or omissions
relating thereto.
3.0 Warranty Conditions & Limitations
This Warranty shall not apply to any Sentry product
which, in the opinion of Sentry Equipment Corp, has been (a) altered or repaired in a manner
affecting the efficiency of performance of the unit or (b) incorrectly installed or operated or (c)
damaged in shipment or (d) damaged by flood or fire or (e) if the serial number is missing,
altered or defaced.
The owner shall be responsible for maintenance of his equipment. Wear or damage caused
by lack of normal maintenance or by misuse of the equipment shall not be considered as
defective workmanship and material.
Sentry reserves the right to make product design changes or improvements without notice and
without imposing any obligation upon itself to install these changes or improvements on its
products previously manufactured.
This warranty is for the sole benefit of the original purchaser and is not transferable unless
agreed to in writing by Sentry Equipment Corp.
4.0 Receiving Shipments
(including loss or damage by transportation) It is the customer’s
responsibility to check for missing cartons and sign of damage to cartons. If found, customer
should note missing and/or damaged cartons on the delivery receipt and have delivery receipt
signed by the representative of the transportation company. If unpacking discloses concealed
damage from rough handling, the customer should request a concealed damage inspection
from the transportation company.
SENTRY Equipment Corp • P. O. Box 127•Oconomowoc, WI 53066 • 262/567-7256 • FAX: 262/567-4523
Web: www.sentry-equip.com • e-mail: sales@sentry-equip.com
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