7-16 Troubleshooting
EN
Printer Messages
The following table explains messages that might display on the
printer’s Control Panel. Alphabetical printer messages and their
meanings are listed in Table 7-5, and numerical printer messages are
listed in Table 7-6.
Hint If the message persists requesting that you load a tray, or if a message
indicates that a previous print job is still in the printer’s memory, press
[GO] to print or press [Cancel Job] to clear the job from the printer’s
memory.
Note Not all messages are described (many are self-explanatory).
Some printer messages are affected by the Auto Continue and
Clearable Warning settings from the Configuration Menu in the printer’s
Control Panel. If CLEARABLE WARNING=JOB is set on the Control Panel,
warning messages display on the Control Panel until the end of the job
from which they were generated. If CLEARABLE WARNING=ON is set,
warning messages display on the Control Panel until [Go] is pressed.
If an error occurs that prevents printing and AUTO CONTINUE=ON is set,
the printer goes offline for 10 seconds before it returns online. If AUTO
CONTINUE=OFF is set, the message displays until [Go] is pressed.
Table 7-5. Alphabetical Printer Messages
Control Panel
Message
Event Log
Message
Explanation Recommended
Action
ACCESS DENIED
MENUS LOCKED
The Control Panel
function you are trying to
access has been locked
by the network
administrator to prevent
unauthorized access.
Ask the Network
Administrator to unlock
the function.
BAD DUPLEXER
CONNECTION
The Duplexer is not
connected properly.
1. Re-install the duplexer.
2. If the message persists
make sure the duplexer is
connected and the
connector is not
damaged.
3. Replace the Duplexer.
