2-6 Service Approach
EN
HP FIRST
HP FIRST (Fax Information Retrieval Support Technology) is a
phone-in fax service that provides technical information for
HP LaserJet users as well as service personnel. Receiving a fax
requires a group 3 facsimile machine or fax card. Service related
information includes:
●
Service notes (HP Authorized dealers)
●
Application notes
●
Product Data Sheets
●
Material Safety Data Sheets (MSDS)
●
Typeface and accessory information
●
Printer support software information
●
Toner information
●
Driver request form and Software Matrix
HP FIRST, U.S.
Call the HP ASAP system (1-800-333-1917) and follow the voice
prompts to enter HP FIRST.
HP FIRST, Europe
Call HP FIRST at one of the following numbers:
U.K., 0800-96-02-71
Belgium (Dutch), 078-111906
Switzerland (German), 155-1527
Netherlands, 06-0222420
Germany, 0130-810061
Austria, 0660-8128
For English service outside the above countries,
call (31) 20-681-5792.
HP CompuServe Forum
CompuServe™ members can download a variety of support
materials including product data sheets, software application notes,
and printer drivers for many popular software applications. Members
may also post and reply to questions in an interactive format. To
access the HP Forum, type GO HP at any prompt. For more
information, or to join CompuServe, call 1-800-524-3388.
