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7-28 Troubleshooting
EN
13.20 PAPER JAM
13.20 or
13.32
Paper stopped jam in the
paper path.
For
13.20
and
13.21
:
1. Check the entire paper
path for obstructions such
as paper in the path,
registration area, transfer
area, paper feed, and
Fuser.
2. Check that all
assemblies are seated
and doors are closed.
3. Check all sensors and
flags in the paper path
(see page 7-88).
13.21 PAPER JAM
13.21 or
13.33
Door open jam.
20 INSUFFICIENT
MEMORY
alternates with
PRESS GO TO
CONTINUE
The printer received more
data than can fit in its
available memory. You
might have tried to transfer
too many macros, soft
fonts, or complex graphics.
Press
[Go]
to print the
transferred data (some
data might be lost), then
simplify the print job or
install additional memory.
21 PAGE TOO COMPLEX
alternates with
PRESS GO TO
CONTINUE
The data (dense text,
rules, raster or vector
graphics) sent to the
printer was too complex.
Press
[Go]
to print the
transferred data. (Some
data might be lost.)
To print the job without
losing data, from the
Configuration Menu in the
printer Control Panel, set
PAGE PROTECT=ON
, print
the job, then return
PAGE
PROTECT=AUTO
. Do not
leave
PAGE
PROTECT=ON
;
it might degrade
performance.
If this message appears
often, simplify the print
job.
Table 7-6. Numerical Printer Messages (continued)
Control Panel
Message
Event
Log
Message
Explanation Recommended
Action