Filter
Top Products
4.5.4 Service Settings
( Iperator’s
P vlailbox No.
t-
I
r
Parametqr
Value Range
(default)
Description/Function
Reference
Iperator’s
Zxtension
2-5 digits
(None)
Specifies Operator 2’s extension number.
Any valid extension number can be assigned.
Operator
Service
p.3-46
2-5 digits
(None)
Specifies Operator 2’s mailbox number. Any
valid mailbox number can be assigned.
The caller to Operator 2’s extension may be
BUSY
Coverage
Mode
p.3-7
prompted to leave a message in this mailbox
depending on the settings of “Busy Coverage
No-Answer
Coverage
3usy Coverage
diode
Mode” or “No-answer Coverage Mode”.
Mode
p.3-46
1. Hold
Specifies how to treat calls when Operator 2
2. No-answer
is busy.
Coverage
1. Hold
3. Call
The VPS calls Operator 2 again while putting
Waiting
the caller on hold.
4. Disconnect 2. No-answer Coverage
Message
The VPS offers an option defined by “No-
(Hold)
answer Coverage Mode” to the caller.
3. Call Waiting
The VPS signals Operator 2 on busy that
another call is waiting using the Call Waiting
feature of the PBX.
4. Disconnect Message
The VPS disconnects the call after playing
“Thank you for calling”.
Vo-answer
“overage Mode
1. Caller
Specifies how to treat calls when Operator 2 does No-Answer
Select
not answer it within the time length defined by
Coverage
Mode
2. Leave
“Operator No-answer Time”.
p.3-46
Message
1. Caller Select
3. Disconnect
The VPS offers the following two options to
Operator
No-answer
Message
the caller.
Time
4. Next
(a) Leave a message
p.4-43
Operator
(b) Call another extension
(Caller Select) 2. Leave Message
The VPS prompts the caller to leave a message
in Operator 2’s mailbox.
3. Disconnect Message
The VPS disconnects the call after playing
“Thank you for calling”.
4. Next Operator
The VPS transfers the call to Operator 3.
System Administrator
4-45