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4.5.4 Service Settings
Parameter
Value Range
(default)
Description/Function
Reference
No-answer
/ 1. Caller Specifies how to treat calls when Operator 3 does
No-Answer
Coverage Mode Select not answer it within the time length defined by
Coverage
2. Leave
“Operator No-answer Time”.
Mode
p.3-46
Message 1. Caller Select
3. Disconnect The VPS offers the following two options to
Operator
No-answer
Message
the caller.
Time
(Caller Select) (a) Leave a message
p.4-43
(b) Call another extension
2. Leave Message
The VPS prompts the caller to leave a message
in Operator 3’s mailbox.
3. Disconnect Message
The VPS disconnects the call after playing
“Thank you
for
calling”.
Notes:
l
An Operator-seeking call is always transferred to Operator 1 first.
It will be transferred to Operator 2 and then Operator 3 depending
on System Programming.
* “Next Operator” cannot be set in “No-Bnswer Coverage Mode” of
Operator 3.
Operator 1 - Night Mode
Same as Operator 1 - Day Mode
Operator 2 - Night Mode
Same as Operator 2 - Day Mode
Operator 3 - Night Mode
Same as Operator 3 - Day Mode
System Administrator
4-47