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Troubleshooting
380 PM5D/PM5D-RH V2 / DSP5D Owner’s Manual Reference section
Troubleshooting
Power does not turn on, panel LEDs
and the LCD display do not light
❍ Are the PM5D/DSP5D and PW800W correctly connected by the special power cable?
❍ Is the PW800W’s POWER switch turned on?
❍ In the UTILITY function PREFERENCE 2 screen, could the LED brightness have been turned down?
(➥ p.206)
❍ If the power still does not turn on, contact your Yamaha dealer.
Sound is not input
❍ Is the optional I/O card installed correctly? (➥ p.37)
❍ Is a signal being input from the external device?
❍ Is the input port patched to an input channel? (➥ p.74)
❍ Is the GAIN of the internal head amp or external head amp set to an appropriate level? (➥ p.44, 228)
❍ Is the EQ attenuator raised? (➥ p.286)
❍ Could insert be turned on even though it has not been specified correctly? (➥ p.78)
❍ Is the [ON] key indicator of the input channel lit?
❍ Is the fader of the input channel raised?
❍ In SOLO mode, could the [CUE] key be on for a channel that has no signal? (➥ p.104)
❍ Is the DCA fader assigned to that channel raised? Could MUTE be turned on? (➥ p.83)
Sound is not output
❍ Is the optional I/O card installed correctly? (➥ p.37)
❍ Is the [ON] key indicator of the STEREO A/B channel lit?
❍ Is an output port patched to the output channel? (➥ p.75)
❍ Could LCR be on, and the CSR value be set to 1.0? (➥ p.267)
Sound is not output from
headphones or the MONITOR OUT
jacks
❍ Is the MONITOR section [PHONES] knob or [LEVEL] knob set to an appropriate volume?
❍ Are on-screen settings such as MONITOR LEVEL and CUE LEVEL set to an appropriate volume?
Sound is not loud enough
❍ Is the GAIN of the internal head amp or external head amp set to an appropriate level? (➥ p.44, 228)
❍ Is the fader of the input channel raised?
❍ Could the EQ gain be set to an extremely low setting? (➥ p.73)
❍ Could the GATE/COMP threshold or ratio be set to an extreme setting? (➥ p.71, 72)
❍ Is the EQ attenuator raised? (➥ p.286)
❍ Is the fader of the output channel raised?
❍ Try using the various screens of the METER function to check the levels. (➥ p.231, 232)
❍ Is the DCA fader assigned to that channel raised?
Sound is distorted
❍ Is the word clock set correctly? (➥ p.38)
❍ Is the GAIN of the internal head amp or external head amp set to an appropriate level? (➥ p.44, 228)
❍ Could the fader of the input channel be raised too high?
❍ Could the fader of the STEREO A/B channel be raised too high?
❍ Could the EQ gain be set to an extremely high setting? (➥ p.73)
Sound is output even though it is not
patched to an output channel
❍ Could you have assigned an input channel to direct out? (➥ p.80)
❍ Could you have assigned an output channel as the insert out? (➥ p.78)
Paired channels are not heard in
stereo
❍ Are the pan mode setting and pan value correct? (➥ p.302)
The volume of a specific channel
rises and falls
❍ Could GATE/COMP be set to ducking? (➥ p.72)
Operating a fader does not control
the level as you expect
❍ Have you used the layer keys ([CH 1-24]/[CH 25-48] keys or [ST IN 1-4]/[FX RTN 1-4] keys) to select the
appropriate layer?
❍ Is the FADER [FLIP] key turned off?
Only the sound of a specific channel
is heard from the MONITOR OUT or
PHONES jack
❍ Could a [CUE] key be on?
Noise occurs from an externally
connected recorder or other device
❍ Is the word clock set correctly? (➥ p.38)
❍ Could the input signal be unsynchronized?
❍ Is the dither setting appropriate? (➥ p.229)
❍ Could oscillator or talkback be turned on? (➥ p.106, 107)
High frequency range is attenuated
❍ Could emphasis be applied? This problem will occur if the input signal status does not match the empha-
sis data. (➥ p.220, 237)
❍ Could EQ be applied? (➥ p.73)
An input signal is being input, but
there’s no monitor output
❍ Could the CUE INTERRUPTION button be on? If this button is on, the cue/solo signal will also be output
from the MONITOR OUT jacks while the Cue/Solo function is active. (➥ p.239)
Some channels are always heard
even in SOLO mode
❍ Could those channels be set to SOLO SAFE? (➥ p.241, 242)
Not enough headroom, especially
when EQ boost is applied
❍ Use the EQ attenuator function to lower the level. (➥ p.286)
Sound recorded via a 2TR OUT
DIGITAL jack or a digital I/O card is
gritty
❍ Check that the dither function matches the word length of the recording device. (➥ p.229)
Signal is delayed ❍ Check whether the delay setting for each channel is set correctly. (➥ p.66)
Turning a MIX encoder does not
change the send level to the MIX bus
❍ Is the [MIX SEND] key turned on?
❍ Is the MIX [ON] key turned on?
❍ Is the MIX bus set to VARI type? (➥ p.222)
❍ If the send point is set to POST, could the fader have been lowered?
Can’t save scene memory or library
data
❍ Are you attempting to save the data to a read-only scene/library or a protected scene? (➥ p.175)
Can’t save to a memory card
❍ Is the memory card protected?
❍ Does the memory card have enough free capacity to save the data?
❍ When formatting a memory card, format it in FAT16 format.
Can’t transmit/receive MIDI data
❍ Is the MIDI PORT selected correctly? (➥ p.123, 125, 127)
❍ Are the mode and channel selected correctly on the transmitting and receiving devices? (➥ p.123, 125)
❍ Has an event been assigned for the program change? (➥ p.123)
The [ON] keys or [SEL] keys select
the wrong channels
❍ Have you used the layer keys ([CH 1-24]/[CH 25-48] keys or [ST IN 1-4]/[FX RTN 1-4] keys) to select the
appropriate layer?