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CALL FORWARDING
Multiple Call Forwarding – All Calls
NEAX2000 IVS
2
Business/Hotel/Data Features and Specifications
NDA-24271, Issue 1.0
Page 83
Service Conditions
1. Multiple Call Forwarding – All Calls can forward a maximum of five times when the called station sets Call
Forwarding – All Calls to a station that has set Call Forwarding – All Calls or Call Forwarding – Busy Line.
2. Multiple Call Forwarding – All Calls cannot be performed for data calls.
3. If a calling station has been set to Call Forwarding – All Calls five times and encounters a sixth Call For-
warding – All Calls, the calling station is not forwarded, but receives busy tone if the destination station is
busy, or ringback tone if the destination station is idle.
4. If the destination of Call Forwarding – All Calls is set for Call Forwarding – Busy Line and is busy, for-
warding occurs.
5. When combining Call Forwarding – All Calls and Call Forwarding – Busy Line, and the fifth destination
station is busy, the calling party will hear busy tone.
6. If a destination in a Multiple Call Forwarding – All Calls situation is busy, and has not set Call Forwarding
– Busy Line or All Calls, the calling party will receive busy tone.
7. If a destination station is busy, the calling station can activate Call Back, Camp On, Message Reminder, or
Executive Override to that destination station.
8. When Multiple Call Forwarding – All Calls occurs, the display of the calling party's Multiline Terminal with
LCD will show the station number to which the call was forwarded. The display of the answering Multiline
Terminal with LCD will show the calling party (station or trunk) and the called number.
9. If the destination station in a combined Multiple Call Forwarding – All Calls and Call Forwarding – Busy
Line situation is Call Forwarding – No Answer, Multiple Call Forwarding – No Answer will be put into
effect. If the destination station of Call Forwarding – No Answer is set to Call Forwarding – Busy Line, Call
Forwarding – All Calls forwarding will be restricted.
10. If two stations have set Call Forwarding – All Calls to each other, an incoming call to either of these stations
will not be forwarded; therefore, an infinite loop cannot occur.
11. If the incoming call returns to a station that has already taken part in a Multiple Call Forwarding (Busy or
All Calls) of that call, Call Forwarding – All Calls service from that station is not be performed again.
12. If an incoming call encounters Multiple Call Forwarding – All Calls and the final destination of the call for-
ward is the Attendant Console, the incoming call will appear on the ATND key.
13. If a station has set Call Forwarding – All Calls to another station in a different tenant and that station is set
to Call Forwarding – Busy Line or All Calls to the Attendant Console, the calling station will be connected
to the first station's Attendant Console.
14. A Direct In Termination call to a station which has set Call Forwarding – All Calls will be forwarded. The
call can be forwarded to another station or to an Attendant Console.
15. If the destination station of Multiple Call Forwarding – All Calls is in a hunt group and is set to Call For-
warding – Busy Line to a station in another hunt group, it can be determined through system data whether
the calling party hunts to the called party's hunt group or the terminating party's hunt group when the for-
warded to stations are busy.
16. If the destination of Multiple Call Forwarding – All Calls is the pilot of an Automatic/Uniform Call Distri-
bution (ACD/UCD) group, ACD/UCD is executed.
17. If a member of an ACD/UCD group is a member of a Multiple Call Forwarding – All Calls sequence, that
station is skipped in ACD/UCD hunting.