Filter
Top Products
ATTENDANT ASSISTED CALLING
NEAX2000 IVS
2
Business/Hotel/Data Features and Specifications
Page 16
NDA-24271, Issue 1.0
ATTENDANT ASSISTED CALLING
General Description
This feature allows a station user to ask an Attendant for assistance in originating a call. Three methods are
available: non-delay, delay, and passing dial tone.
Station Application
All stations.
Operating Procedure
Non-delay operation
1. The Attendant answers an operator call by pressing the Answer or ATND key.
2. The caller provides a call request.
3. The Attendant dials the trunk access code.
4. The Attendant dials the desired telephone number.
5. The Attendant presses the RELEASE (or START) key.
6. The parties are connected.
Delay operation
1. The Attendant answers an operator call by pressing the Answer or ATND key.
2. The caller provides a call request.
3. The Attendant presses the RELEASE key.
4. The station user receives reorder tone.
5. The station user then restores the handset and waits for a recall from the Attendant.
6. The Attendant presses the LOOP key.
7. The Attendant dials the trunk access code.
8. The Attendant dials the desired telephone number.
9. The Attendant presses the Answer (or START) key.
10. The Attendant dials the station user's number.
11. The station user answers the call.
12. The Attendant presses the RELEASE key.
13. The parties are connected.
Passing dial tone
1. The Attendant answers an operator call by pressing the Answer or ATND key.
2. The caller provides a call request.
3. The Attendant dials the trunk access code.
4. The Attendant presses the RELEASE key.
5. Dial tone is supplied to the caller.