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HOLD
Non-Exclusive Hold
NEAX2000 IVS
2
Business/Hotel/Data Features and Specifications
NDA-24271, Issue 1.0
Page 183
6. The LEDs of other Multiline Terminals on which the held line appears will give a steady display while the
Exclusive Hold exists and during recall.
7. An internal station on Exclusive Hold cannot receive the following:
• Camp-On
• Attendant Override
• Executive Override
Non-Exclusive Hold
General Description
This feature allows a Multiline Terminal user to place a call on Hold which may be retrieved by any station that
has an appearance of the held line.
Station Application
All Multiline Terminals.
Operating Procedure
1. With a call in progress, press the Hold key (once).
2. To retrieve a held call, press the held line key.
Service Conditions
1. Any Multiline Terminal displaying another appearance of the held line can seize the held call.
2. Automatic Recall is directed only to the station which placed the call on Hold.
3. The station initiating Hold will receive a distinctive I-Hold indication.
4. Two-Party Hold is available when a Multiline Terminal is engaged in a three-party Conference with stations
and/or trunks.
5. When two parties are put on Hold, service features such as Executive Override, Attendant Override, and
Camp-On cannot be activated to that busy line with the two parties on Hold.
6. The two held parties remain connected to each other and can talk to each other. Music on Hold is not acti-
vated.
7. The two held parties cannot be placed on Exclusive Hold by the Multiline Terminal user.
8. If one of the two held parties is released from the connection, Music On Hold will be activated on the re-
maining connection. When the holding party returns to the connection, a two-party connection is estab-
lished.