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ATTENDANT CONSOLE
Attendant Called/Calling Number
NEAX2000 IVS
2
Business/Hotel/Data Features and Specifications
Page 22
NDA-24271, Issue 1.0
3. The trunk name display is provided on a trunk route basis. The maximum amount of characters in the trunk
name display is four. The maximum number of trunk names assignable is 63. Only the MAT or CAT can
be used to record or change a trunk name.
4. There are two ways to change a name that is currently programmed: Overwriting with a new name or erasing
it by inserting a blank space as the first character.
5. The Attendant Console cannot be assigned a name. This feature applies only to Multiline Terminals, Single
Line Telephones and trunk routes.
6. Station and trunk name assignment data is retained in case of a system reset or power failure.
7. Refer to the Alphanumeric Display Features and Specifications for the details of programming a name from
a Multiline Terminal.
Attendant Called/Calling Number
General Description
This feature provides a display of the station number and station name on the Attendant Console during an At-
tendant-to-Station connection. During an Attendant-to-Trunk connection, the same display shows the trunk
route designation and a trunk identification code (4 digits).
Operating Procedure
Display is automatically provided during Attendant-to-Station connections and Attendant-to-trunk connections.
Service Conditions
1. The station number is displayed on the top line of the console's digital display during an Attendant-to-station
connection.
2. When Call Forwarding has rerouted an Attendant-to-Station call, the number of the station where the call
has been rerouted is displayed, rather than the station number the Attendant dialed.
3. When Station Hunting has rerouted an Attendant-to-Station call, the number of the station where the call
has been rerouted is displayed, rather than the station (or pilot) number the Attendant dialed.
4. The trunk route designation and the trunk identification code are shown on the top line of the console's dig-
ital display during an Attendant-to-Trunk connection.
5. All trunk routes will appear in the digital display with a designation (DDD, WATS, FX, TIE, CCSA, etc.).
The trunk identification code (4 digits) is programmable.
6. Tenant information is not supplied in the digital display.
7. By pressing the LOOP key of a call which has been camped on by the Attendant and then using the DEST
key, an Attendant can determine the trunk, the station number, and the station name (if assigned) to which
the call is Camped-On.
8. When a trunk call has been rerouted by Call Forwarding – All Calls, Call Forwarding – Busy, Call Forward-
ing – No Answer or intercept to the Attendant Console, and the Attendant answers the call, the trunk number
and the called station number (intermediate station number) will be displayed and the SRC key LED will
light.
9. While the called station number is displayed, the Attendant can transfer the call to a station, hold the call,
or park the call. Once any of these steps are taken, the original called station number display cannot be re-
displayed.