Filter
Top Products
MESSAGE CENTER INTERFACE (MCI)
NEAX2000 IVS
2
Business/Hotel/Data Features and Specifications
NDA-24271, Issue 1.0
Page 211
MESSAGE CENTER INTERFACE (MCI)
General Description
This feature provides an interface with a customer supplied Voice Mail System (VMS) which can send Message
Waiting lamp control data to the system.
The Message Center Interface (MCI) can provide the following operations:
1. When terminating the call to the VMS, the system sends call connection status information to the VMS
through the MCI.
2. The VMS sends the Message Waiting Lamp on data to the MCI.
3. The system, upon receiving this control data from the MCI, illuminates the Message Waiting lamp of the
corresponding station.
4. The VMS, upon receiving retrieved message information, will send the Message Waiting lamp control data
requesting the system to extinguish the Message Waiting lamp of the corresponding station.
Station Application
All stations.
Operating Procedure
To originate a voice mail message
1. Go off hook and receive dial tone.
2. Dial the voice mail pilot number and receive ringback tone.
3. Follow the instructions given by the VMS.
To set call forwarding to a VMS
•
Call Forwarding - All Calls • Split Call Forwarding - All Calls
•
Call Forwarding - Busy Line • Split Call Forwarding - Busy Line
•
Call Forwarding - No Answer • Split Call Forwarding - No Answer
1. Go off hook and receive dial tone.
2. Dial the Call Forwarding or Split Call Forwarding feature access code and receive feature dial tone.
3. Dial the voice mail extension number and receive service set tone.
The LCD displays:
[SET xxxx]
VMS: Voice mail extension number
Connection when an extension line number whose call forwarding is set to a VMS is called from another
station
1. Go off hook and receive dial tone.
2. Dial the desired station number and receive ringback tone. The LCD displays:
[CF ALL xxxx]
VMS: Voice mail extension number