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CALL PARK
Call Park - Tenant
NEAX2000 IVS
2
Business/Hotel/Data Features and Specifications
Page 96
NDA-24271, Issue 1.0
To retrieve a call from Call Park-Tenant
• From a Single Line Telephone
1. Go off hook and receive internal dial tone.
2. Dial the Call Park-Tenant retrieval access code.
3. Dial the Call Park-Tenant location number (1-8).
4. Converse.
• From a Multiline Terminal with Call Park-Tenant feature key
1. Go off hook and receive dial tone.
2. Press the Call Park-Tenant feature key (flashing).
3. Dial the Call Park-Tenant location number (1-8).
4. Converse.
• From a Multiline Terminal with Trunk - Direct Appearances
1. Go off hook and receive dial tone.
2. Press the Trunk-Direct Appearances key flashing.
Service Conditions
1. A maximum of 8 simultaneous calls can be parked within a tenant. A station user can place multiple calls
into Call Park-Tenant provided the maximum number is not exceeded.
2. A station user can originate and receive calls while having a call in Call Park-Tenant.
3. Any internal or external can be placed into Call Park-Tenant.
4. Any call left on Call Park-Tenant for more than a preprogrammed time interval will recall to the primary
extension of the station which originally parked the call. If the call was parked using a Call Park-Tenant key,
the call will recall to that key. (When Call Park-System recalls, the parked party will hear ringback tone.)
5. If the trunk which was placed in Call Park is assigned to any Multiline Terminal as a Trunk Direct Appear-
ance, system programming determines whether or not the Multiline Terminal can retrieve the parked call by
pressing the Trunk key. Trunk key LED indication is as follows:
• Possible to retrieve: Flashing as Green/Red (hold)
• Impossible to retrieve: Steady as Red (busy)
6. When attempting to set Call Park-Tenant to a busy Call Park-Tenant location, Step Call can be used to ac-
cess an idle location.
7. A call cannot be retrieved from feature dial tone.
8. If a station other than the station that originally parked the call retrieves the call, Station Message Detail
Recording (SMDR) will record a Transfer.
9. Parked calls can receive Music On Hold.
10. A Call Park-Tenant location key (1-8) can be assigned to a Multiline Terminal.