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MESSAGE CENTER INTERFACE (MCI)
NEAX2000 IVS
2
Business/Hotel/Data Features and Specifications
Page 212
NDA-24271, Issue 1.0
3. Follow the instructions given by the voice mail system.
To retrieve a voice mail message from the voice mail system
1. The Message Waiting lamp is lit or the LCD displays:
[MESSAGE]
2. Go off hook and receive dial tone.
3. Dial the voice mail extension number and receive ringback tone. The LCD displays:
[ xxxx]
VMS: Voice mail extension number
4. Follow the instructions given by the voice mail system.
Service Conditions
1. The Voice Mail System (VMS) is interfaced to the system through the 4LCD/8LC card. (The 4LCD/8LC
provides disconnect supervision in the form of a momentary loop open.)
2. The UCD or Station Hunting feature is usually provided with the VMS station.
3. The Application Processor (AP00) is required to make a data link with a customer supplied VMS.
4. Messages can be retrieved from any Multiline Terminal, DTMF telephone, or the Attendant Console, but
not from DP telephones.
5. The MCI is available to a direct call or a forwarded call from a station/trunk/Attendant to the VMS. For de-
tails of the connecting patterns, refer to the Installation Procedure Manual/Feature Programming Manual.
6. Stations can set Call Forwarding or Split Call Forwarding - All Calls, No Answer, and Busy Line to the
VMS. The system sends out incoming call information to the VMS. A call to a station that has Call For-
warding set to the VMS is automatically answered by the VMS.
7. The MCI can control the LCD display of a Multiline Terminal for “MESSAGE” Indication. The number of
messages is not displayed.
8. When the Message Waiting lamp control is activated with the MCI, the lamp control from the following
equipment will not be provided:
• From the Property Management System (PMS)
• From the station (by dialing the access code)
• From the Direct Station Selection (DSS) Console
• From the Hotel/Motel Attendant Console
• From the Hotel/Motel Front Desk Instrument
• From the Attendant Console
9. Only one system should be programmed (via system programming) to control Message Waiting lamps
through the CCIS network.
10. The system controls Message Waiting lamps normally when the time interval between messages is a mini-
mum of 350 msec. or more.
11. When the VMS interface line does not answer, all of the messages are sent out from the I/O port of the AP00.
12. If the VMS is not ready for information receiving (Busy Status), the AP00 can temporarily store up to 16
call records in its internal memory. If the maximum of 16 call records is stored and a 17th is generated, the
system will write over the oldest stored record.