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MUSIC ON HOLD
NEAX2000 IVS
2
Business/Hotel/Data Features and Specifications
NDA-24271, Issue 1.0
Page 231
MUSIC ON HOLD
General Description
This feature plays music when a line is placed on hold. Music is provided by a circuit board memory chip or a
local music source, such as a CD player or a radio.
Station Application
All stations.
Operating Procedure
No manual operation is required.
Service Conditions
1. Music may be played in three different cases: C.O. lines, Tie Lines, and internal Station-to-Station calls.
The same source can be used for all three.
2. If an external music source is desired, it must be locally provided. Refer to the Installation Procedure Man-
ual for installation instructions.
3. Any of the following can be selected as the Music On Hold source:
• MP card provides the following two synthesized melodies: Nocturne or Menuett.
• Hold tone
• External source: tuner, tape deck, CD player, etc. connecting via COT or TNT or MP card.
• Internal Recorded Message
4. Attendant operations resulting in Music On Hold being played include the following:
• When incoming calls to the Attendant are answered and the Attendant presses the HOLD key or dials
an extension number, the held party receives Music On Hold.
• When the Attendant camps on a call to a busy station, the calling party is connected to Music On Hold
until the called party answers or the Attendant reenters the switched loop.
5. When a station user in a two-party connection places the second party on hold, the second party is connected
to Music On Hold.
6. A maximum of ten Music On Hold input sources can be assigned. Each Music Source must be assigned to
a different tenant.