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ATTENDANT CONSOLE
Multi-Function Key
NEAX2000 IVS
2
Business/Hotel/Data Features and Specifications
Page 38
NDA-24271, Issue 1.0
Multi-Function Key
General Description
This feature allows the top row of keys on the Attendant Console to perform and display multiple functions in
accordance with the status of call processing.
Operating Procedure
No manual operation is required.
Service Conditions
1. Multi-Function Keys can be assigned to key numbers 01-06 (SN610 ATTCON)/01-04 (SN716 DESKCON)
located directly below the LCD.
2. The lowest line of the LCD displays the function of the associated Multi-Function key under the following
conditions:
• Idle state
• When an attendant-called station answers or the attendant seizes an originating trunk
• When the called station is busy
• When the called station is in Do Not Disturb
• When dialing a station number without pressing the LOOP key: Hotel/Motel features will be activated
3. A maximum of 5 status functions per Multi-Function Key can be assigned.
4. The LEDs associated with the Multi-Function keys indicates the status of the functions displayed on the Liq-
uid Crystal Display (LCD).
5. The Incoming Call Identification (ICI) and LOOP keys should not be assigned as Multi-Function keys.
Multiple Console Operation
General Description
This feature allows more than one Attendant Console to operate within the same system.
Operating Procedure
Normal operating procedures are applied for each console installed.
Service Conditions
1. The maximum number of consoles per Firmware Processor (FP) is 16.
2. The maximum number of consoles allowable per system is 16.
3. Each incoming call is displayed on all consoles within a tenant group whether idle or busy. If all Attendants
are involved in processing calls when another C.O. call arrives, the Call Waiting (
CW
) will show on all con-
sole LCDs.
4. A station can be connected to only one Attendant loop at a time. Any attempt at establishing multiple con-
nections will result in reorder tone being sent to the party attempting multiple loop connection.
5. Attendant Interposition Transfer is used to transfer calls between Attendant Consoles.