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PRIORITY CALL
NEAX2000 IVS
2
Business/Hotel/Data Features and Specifications
Page 248
NDA-24271, Issue 1.0
PRIORITY CALL
General Description
This feature allows the Attendant to answer a call before other calls, at the Attendant's discretion.
Station Application
All stations.
Operating Procedure
To initiate a Priority Call from any station
1. Lift the handset and receive dial tone.
2. Dial the Priority Call number.
To answer a Priority Call at the Attendant Console
1. The Attendant presses the designated Priority Call key.
Service Conditions
1. A Priority Call can be answered by pressing the Answer key, provided no other calls are waiting. If other
calls are waiting, the Priority Call must be answered by pressing the designated Priority Call key in order to
be answered first.
2. The designated Priority Call key must be assigned using the Maintenance Administration Terminal (MAT)
or the Customer Administration Terminal (CAT).
3. Two Priority Call numbers can be assigned. Separate Priority Call keys must be assigned at the Attendant
Console.
4. The ability to place a Priority Call can be allowed or denied in Class of Service.
5. A Priority Call to an Attendant Console when the system is in night mode receives reorder tone.
6. When a station is assigned as the destination of a Priority Call and the station has set Call Forwarding, the
Priority Call will follow the Call Forwarding setting.