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VOICE MAIL TRANSFER
NEAX2000 IVS
2
Business/Hotel/Data Features and Specifications
NDA-24271, Issue 1.0
Page 335
VOICE MAIL TRANSFER
General Description
This feature has two functions that provide streamlined transfer access to voice mail.
1. One touch access to VMS
When an Attendant transfers an external call to a station, and if the station is busy or unanswered, the
Attendant can transfer the call to a VMS by dialing “9” or by pressing a function key provided for this
feature.
2. Transferring Camp-On call to VMS
When an Attendant sets Camp-On to a busy destination station for an external call, and if the destination
station does not answer by predetermined time, the call can be automatically transferred to a VMS.
Station Application
All stations and Attendant Console.
Operating Procedure
To transfer a call to a VMS with one touch access from a Single Line Telephone
1. While answering an external call, press FLASH key (or momentarily press the hook switch) and receive a
feature dial tone.
2. Dial a desired station number and receive a busy tone.
3. Dial “9” or press a function key assigned for transferring a call to a VMS.
4. Restore the handset.
To transfer a call to a VMS with one touch access from a Multiline Terminal
1. While answering an external call, press Transfer key and receive a feature dial tone.
2. Dial a desired station number and receive a ringback tone or a busy tone.
3. Dial “9” or press a function key assigned for transferring a call to a VMS.
4. Restore the handset.
To transfer a call to a VMS with one touch access from an Attendant
1. While answering an external call, dial a desired station number and receive a ringback tone or a busy tone.
2. Dial “9” or press a function key assigned for transferring a call to a VMS.
3. Press the RELEASE key.