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TENANT SERVICE
NEAX2000 IVS
2
Business/Hotel/Data Features and Specifications
Page 304
NDA-24271, Issue 1.0
TENANT SERVICE
General Description
This feature provides for more than one organization (tenant) to share the same system. Through system pro-
gramming, each organization may be restricted to its own C.O. trunks, Attendant Consoles and extension group.
In addition, incoming calls are directed to the specific tenant.
Station Application
Not applicable.
Operating Procedure
No manual operation is required.
Service Conditions
1. An Attendant Console can be provided for each tenant. However, a single common Attendant Console may
be shared by two or more tenants. The number of Attendant Consoles per tenant is limited to the sum total
of the system.
2. Interoffice calling between tenants may or may not be restricted, depending on system data programming.
3. Different tenants may share a common group of trunks where required.
4. When a station dials access code 0, it will be connected to the associated Attendant.
5. There are 4 different numbering plans. Different tenants can utilize the same numbering plan when neces-
sary.
6. The system can provide tenant service up to a maximum of 64 tenants.
7. Programming on the Maintenance Administration Terminal (MAT) or Customer Administration Terminal
(CAT) is common to the system.
8. Station-to-Station, Call Transfer, Conference and Trunk Answer any Station between tenants can be al-
lowed or denied in system programming.
9. The same feature access code(s) can be shared between tenants.
10. When more than one numbering plan is assigned in the system, more than one Day/Night Mode Change By
Station Dialing access code can be assigned. When the access code is dialed by a station, only the associated
tenant will be placed in Night Service.
11. One AP00 board is required for Station Message Detail Recording (SMDR). The same AP00 board is ap-
plied to all tenants.
12. Paging can be shared between tenants, or the assignment of different paging zones and different numbering
plans allow for individual paging access by tenants.
13. When Multiple Console Operation is applied, a master Attendant Console must be designated to place mul-
tiple tenants into Night Service.
14. A different music source for Music On Hold (maximum 10) may be used for each tenant.
15. Music On Hold on a tenant basis has a choice for holding-/held-party control in the music source.
16. Relay control is available for each of 10 tone sources.