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VOICE GUIDE
NEAX2000 IVS
2
Business/Hotel/Data Features and Specifications
NDA-24271, Issue 1.0
Page 329
VOICE GUIDE
General Description
This feature provides a station user with an announcement that informs:
1. The result of the operation when the station user set or canceled the service feature, instead of service set
tone.
2. Identifies which service has been set to the station; such as, Call Forwarding – All Calls, Do Not Disturb or
Message Waiting, when the station goes off-hook, instead of special dial tone.
Station Application
All stations.
Operating Procedure
No manual operation is required.
Service Conditions
Announcement for the result of the operation when the station user set or canceled the service feature
1. The announcement is provided when the following service features are set or canceled.
• Call Forwarding – All Calls/ – Busy Line/ – No Answer
• Split Call Forwarding – All Calls/ – Busy Line/ – No Answer
• Do Not Disturb
• UCD – Busy Out
Note
• Station Message Schedule Display
• Call Back
Note:
When UCD - Busy Out is set or canceled by the function key of a Multiline Terminal, the announcement is
not provided.
2. Digital Announcement Trunk (DAT) circuits of MP card or a 2DAT/4DAT card are required.
MP card includes two DAT circuits and 2DAT/4DAT card provides 2/4 DAT circuits.
3. After the announcement is provided, the station user will hear reorder tone. The duration of announcement
is specified by the system data programming.
4. This service is effective on the system-wide basis.
Announcement for the status of a station set Call Forwarding – All Calls/Do Not Disturb/Message Waiting
1. There are two separate programmable station status announcements that can be provided to a station User,
after going off-hook. Features are related as below:
• Station has set Call Forwarding - All Calls, Split Call Forwarding - All Calls, or is in Do Not Disturb.
• Station has received a Message Wait or Message Reminder notification.
2. A Digital Announcement Trunk (DAT) circuit is required for each announcement.
3. When a station user goes off-hook and feature status requires both announcements, the Message Wait an-
nouncement will be heard.