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TRUNK - DIRECT APPEARANCES
NEAX2000 IVS
2
Business/Hotel/Data Features and Specifications
Page 310
NDA-24271, Issue 1.0
TRUNK - DIRECT APPEARANCES
General Description
This feature allows Multiline Terminal users the ability to access a C.O. line or E&M Tie Line without dialing
an access code. For this feature, trunks must be assigned to the line keys on the Multiline Terminal. Incoming
calls on C.O. lines can be answered on the appropriate trunk line appearance.
Station Application
All Multiline Terminals.
Operating Procedure
To make an outgoing call
1. Press the desired line key.
2. Lift the handset or press the Speaker key and receive dial tone from outside exchange.
3. Dial the desired number.
To answer an incoming call
1. Press the ringing line key.
2. Lift the handset.
3. Answer the incoming call.
To transfer an incoming call using the Trunk Appearance Hold key
1. Press the ringing line key, lift the handset, and answer the incoming call.
2. Press the TAH key (Trunk Appearance Hold), and receive dial tone. (TAH key and dial tone/no tone are set
by system data.) The Trunk-Direct Appearance key blinks in red.
3. Dial the target station number for transferring the call by voice call or by ringing.
4. Restore handset before the target station answers.
The line key remains at held state and the ringing to the target station stops.
The target station can answer the held call by pressing the applicable line key on the Multiline Terminal.
OR
Press Transfer key and restore handset.
The line key lights in red and the ringing to the target station goes on.
When the target station answers the ringing, the held call is connected to the target station.