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DIAGNOSTICS
NEAX2000 IVS
2
Business/Hotel/Data Features and Specifications
NDA-24271, Issue 1.0
Page 129
DIAGNOSTICS
General Description
To assist maintenance personnel, the system provides diagnostic capabilities such as fault code generation, de-
vice status information and alarm information recording which can be accessed from the Maintenance Admin-
istration Terminal (MAT) or Customer Administration Terminal (CAT).
Station Application
Not applicable.
Operating Procedure
Refer to the Maintenance Manual for operating procedures.
Service Conditions
1. The following station status information can be displayed on the MAT or CAT by direct command:
• Idle
• Line Lockout
• Dialing
• Tone Trunk Connection (reorder tone, busy tone, service set tone, etc.)
• Types of Connection, (station to station, three way calling, voice calling, holding, etc.)
• Destination number (trunk number, register number)
• Short circuit on line
2. The following trunk status information can be displayed on the MAT or CAT by direct command:
• Idle
• Ringing in
• Incoming queue to Attendant Console
• Holding
• In a tandem connection
• Incoming queue to UCD
• Dialing
• Receiving dialed digits
3. The following information is stored and can be displayed on the MAT or CAT using a memory dump com-
mand in hexadecimal format:
• Program address where an endless loop has occurred
• Last initialization time for main program
• Last initialization time for firmware program
• The reason for initialization (power-on, RESET key, endless loop, sense switch, command from MAT
or CAT)
4. The system has a built in patrol program that monitors the status of all connected devices. Additionally,
when no response or an invalid response from a device is received, this program stores in memory the slot
number of that device. From the MAT or CAT a maintenance person can read the slot number of any device
which does not respond to the Main Processor or provides an illegal status to the Main Processor.