Filter
Top Products
BOSS/SECRETARY CALLING
NEAX2000 IVS
2
Business/Hotel/Data Features and Specifications
NDA-24271, Issue 1.0
Page 67
4. The secretary can now go on hook. The boss' Single Line Telephone continues to ring (incoming ring rate
reflects whether the calling party is internal or external) and all line key appearances of the boss' extension
provide incoming ring indication.
5. The boss lifts the handset and is connected to the calling party.
OR
The boss can lift the handset while receiving internal ring to talk to the secretary. Boss' line key appearance
is steady green at the secretary's station and steady red elsewhere.
6. The secretary then goes on-hook, whereby the calling party is connected to the boss. Boss' line key appear-
ance is steady red at all appearances.
OR
The boss goes on-hook and the secretary presses the Transfer key to return to the original call.
To set/cancel Message Waiting Indication to the boss from the secretary station
1. Lift handset and receive dial tone.
2. Dial the boss' extension number.
3. Press the Message Waiting set/cancel key (Boss' Message Wait Lamp is lit if set, goes off if canceled).
For a Boss/Secretary Override when the boss is busy on the primary extension of a Multiline Terminal and
the secretary has a call on the primary extension of the secretary's Multiline Terminal
1. The secretary presses boss' line key appearance on the secretary's Multiline Terminal. The party that was
connected to the secretary is placed on Hold and receives Music On Hold, if provided. Additionally, the sec-
retary hears special ringback tone and the boss hears one burst of tone through the handset to indicate a call
is waiting. (If the secretary presses the Transfer key before the boss answers, the secretary is reconnected to
the calling party. The secretary's Answer key is ineffective in this situation.)
2. The boss presses the Answer key. The party originally connected to the boss is now placed on Consultation
Hold and the boss and secretary can converse.
3. The secretary goes on-hook. The boss is connected to the caller originally connected to the secretary. The
caller originally connected to the boss is placed on Call Hold.
4. If the boss presses the Transfer key, the boss receives Special Dial Tone, allowing transfer of the new call.
5. When the boss goes on-hook, the original call recalls to the boss' station.
6. The boss goes off-hook and is connected to the original party.
For a Boss/Secretary override when the boss is busy on a Single Line Telephone, and the secretary has
a call on the primary extension of the secretary's Multiline Terminal
1. The secretary presses the boss' line key appearance on the secretary's Multiline Terminal. The party that was
connected to the secretary is placed on Hold and receives Music On Hold, if provided. Additionally, the sec-
retary hears special ringback tone and the boss hears one burst of tone through the handset to indicate a call
is waiting.
2. The boss presses the FLASH key (or momentarily presses the hookswitch). At this time, the secretary and
boss are connected and the other two parties are on Hold.
3. The secretary goes on hook. The boss is connected to the caller originally connected to the secretary. The
boss' original party remains on Call Hold.
4. The boss may now alternate between callers (Broker's Call) using the FLASH key.