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VOICE MAIL INTEGRATION
NEAX2000 IVS
2
Business/Hotel/Data Features and Specifications
NDA-24271, Issue 1.0
Page 331
VOICE MAIL INTEGRATION
General Description
This feature is used to interface the system with a locally provided stand-alone type Voice Mail System (VMS).
The VMS, connected to the system single line circuit (LC), is controlled by sending/receiving DTMF signals
using this LC.
The system can provide the other two types of genuine VMS. The NEAXmail AD-16 is a stand-alone type VMS,
and is connected via a Digital Line Circuit (DLC). The NEAXMail AD-8 is a circuit card type VMS, and is di-
rectly accommodated into the Port Interface Module (PIM) with no interface card.
The VMS's voice mail feature can be used by accessing this VMS directly from an extension. If a station sets
its call forwarding destination to the VMS, calls to this station are connected to the VMS, and the messages can
be registered according to the VMS instruction. In addition, the Message Waiting lamp of the station can be
turned on automatically by the VMS.
Station Application
All stations.
Operating Procedure
To originate a voice mail message
• From a Single Line Telephone
1. Go off hook and receive dial tone.
2. Dial the voice mail extension number and receive ringback tone.
3. Follow the instructions given by the VMS.
• From a Multiline Terminal with One Touch keys
1. Go off hook and receive dial tone.
2. Press the One Touch key, to send “Voice Mail extension number + DTMF signal after the Voice Mail Sys-
tem answered (such as mail box number or password)”.
3. Follow the instructions given by the VMS.
To set call forwarding to a voice mail system
•
Call Forwarding - All Calls
•
Call Forwarding - Busy Line
•
Call Forwarding - No Answer
1. Go off hook and receive dial tone.
2. Dial the call forwarding feature access code and receive feature dial tone.
3. Dial the voice mail extension number and receive service set tone.
4. The LCD displays:
[SET xxxx]
VMS: Voice mail extension number